The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual elements meet documented company standards designed to drive sales and provides expertise in visual standards, merchandising techniques, fixturing, and the implementation of in-store marketing elements such as signs, vignettes, endcaps, tables, and first look/flash finds. These elements reinforce seasons, holidays, and in-store promotions in the ZL’s designated areas. The ZL helps Team Members build knowledge of visual merchandising and standards while modeling ethical conduct, safety, and compliance. The role involves vigorous lifting, carrying, moving throughout a warehouse-format store, and stocking. The ZL supports visual merchandising processes by planning with the Assistant Store Manager and leading transitions, reinventions, assortment changes, and resets. The role maintains visual integrity and a neat, clean, organized environment, and uses compelling merchandising to inspire guests to discover ideas and solutions. The ZL plans and executes assigned daily and weekly work, participates in freight processes, processes and stocks merchandise, and supports store performance through customer satisfaction, inventory control, safety, loss prevention, expense control, and customer experience. The ZL also coaches and trains team members, uses store scorecard data to improve metrics in assigned zones, and keeps zones, signing, and sets current. The position requires open availability, including nights and weekends, and the ability to work a flexible schedule that may include some holidays. At Home describes its mission as empowering people to design their best life at home through style, quality, and everyday value, and its vision as being the most loved home brand inspiring people to live beautifully every day.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED