Zone Lead

At Home Group•College Station, TX

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual elements meet documented company standards designed to drive sales and provides expertise in visual standards, merchandising techniques, fixturing, and the implementation of in-store marketing elements such as signs, vignettes, endcaps, tables, and first look/flash finds. These elements reinforce seasons, holidays, and in-store promotions in the ZL’s designated areas. The ZL helps Team Members build knowledge of visual merchandising and standards while modeling ethical conduct, safety, and compliance. The role involves vigorous lifting, carrying, moving throughout a warehouse-format store, and stocking. The ZL supports visual merchandising processes by planning with the Assistant Store Manager and leading transitions, reinventions, assortment changes, and resets. The role maintains visual integrity and a neat, clean, organized environment, and uses compelling merchandising to inspire guests to discover ideas and solutions. The ZL plans and executes assigned daily and weekly work, participates in freight processes, processes and stocks merchandise, and supports store performance through customer satisfaction, inventory control, safety, loss prevention, expense control, and customer experience. The ZL also coaches and trains team members, uses store scorecard data to improve metrics in assigned zones, and keeps zones, signing, and sets current. The position requires open availability, including nights and weekends, and the ability to work a flexible schedule that may include some holidays. At Home describes its mission as empowering people to design their best life at home through style, quality, and everyday value, and its vision as being the most loved home brand inspiring people to live beautifully every day.

Requirements

  • At least 18 years old.
  • High school diploma or equivalent.
  • A background check will be completed.
  • Clear and concise verbal, written, and comprehension skills.
  • Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required.
  • Ability to lift a minimum of 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
  • Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
  • Ability to stand or walk for prolonged periods and to bend, climb, and reach at times.
  • Ability to work effectively independently and as part of a team.
  • Strong attention to detail, including standards, processes, and marketing.
  • Reliable and trustworthy, with ethical and honest behavior and sound judgment.
  • Ability to promote teamwork, delegate appropriately, create urgency, and motivate self and team to accomplish objectives.
  • Timely and thorough execution.
  • Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
  • Flexible and creative approach, with ability to handle multiple tasks and shifting business priorities.

Responsibilities

  • Support and maintain visual merchandising in designated zones in accordance with company standards.
  • Plan with the Assistant Store Manager and lead transitions, reinventions, product assortment changes, and resets while maintaining visual integrity and an organized store environment.
  • Implement and maintain in-store marketing elements, including signs, vignettes, endcaps, tables, and first look/flash finds.
  • Plan and execute assigned daily and weekly workload and tasks to support visual merchandising, department and store sales goals, and guest engagement.
  • Participate in incoming freight and transition processes; sort freight and stock product in designated areas, including down stocking and endcap maintenance.
  • Maintain a neat, clean, organized zone and ensure signing and sets are current.
  • Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; participate in team meetings and huddles on these subjects.
  • Serve as a role model and coach, teaching and training team members on visual merchandising priorities, standards, and creation of visual moments that support the customer experience.
  • Review store financial and business data, including sales and expenses on the store scorecard, and act within assigned zones to improve metrics.
  • Complete other duties assigned based on business needs.

Benefits

  • Part-time 401(k) with employer match.
  • Dental, vision, life, and disability insurance.
  • 25% store discount; seasonal Team Members included.
  • Full-time employees also receive medical insurance, flexible spending accounts, paid time off, paid holidays, and volunteer time.
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