Zone Lead

At Home Group•Clermont, FL

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures that visual elements meet documented company standards designed to drive sales and provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements such as signs, vignettes, endcaps, tables, and first look/flash finds. These elements reinforce seasons, holidays, and promotions in the assigned areas. The ZL helps Team Members understand visual merchandising and standards while demonstrating ethical conduct, safety, and compliance. The work involves vigorous lifting, carrying, moving around a warehouse-format store, and stocking. The ZL supports visual merchandising processes by planning with the Assistant Store Manager and leading transitions, reinventions, assortment changes, and resets. The role maintains visual integrity and a neat, clean, organized environment, and uses compelling visual merchandising to inspire guests. The ZL plans and executes assigned daily and weekly workload, participates in freight processes, sorts freight, stocks product, and maintains designated areas, including down stocking and endcaps. The ZL also supports customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; coaches and trains Team Members; reviews store scorecard data and acts within assigned zones to improve metrics; and keeps zones current with signing and sets. Other duties may be assigned based on business needs. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
Background check will be completed.
Clear and concise communication skills, including verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required, including nights and weekends.
Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy, with ethical and honest behavior; does the right thing for Team Members, customers, and the company.
Ability to create urgency, promote teamwork, delegate appropriately, and motivate oneself and the team to accomplish objectives.
Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
Flexible and creative, with the ability to handle multiple tasks as business priorities shift.

Responsibilities

Support all visual merchandising processes in the store, including planning and leading transitions, reinventions, product assortment changes, and resets in conjunction with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized environment in designated zones.
Implement and uphold visual standards, merchandising techniques, fixturing, and in-store marketing elements, including signs, vignettes, endcaps, tables, and first look/flash finds.
Plan and execute daily and weekly workload and tasks delegated by the Assistant Store Manager to support merchandising, department and store sales goals, and guest engagement.
Participate in incoming freight and transition processes; sort freight and stock product in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience.
Participate in regular meetings and huddles with Team Members on store operating priorities.
Serve as a role model and coach in visual merchandising, providing ongoing learning opportunities and teaching visual priorities and visual moments that support customer experience.
Review store financial and business data from the store scorecard, including sales and expenses, and act within assigned zones to improve metrics.
Keep assigned zones neat, clean, organized, and current with signing and sets.
Perform other duties as assigned based on business needs.