Zone Lead

At Home Group•Gilbert, AZ

11h•Onsite

About The Position

The Zone Lead supports merchandising in designated store zones and maintains an active selling culture by ensuring visual elements meet documented company standards and help drive sales. Reporting to the Assistant Store Manager, the role provides expertise in visual standards, merchandising techniques, fixturing, and implementing in-store marketing elements, including signs, vignettes, endcaps, tables, and seasonal or promotional displays. The Zone Lead helps Team Members build their knowledge of visual merchandising while demonstrating ethical conduct, safety, and compliance. The position plans and leads transitions, reinventions, assortment changes, and resets in coordination with the Assistant Store Manager. It also plans and executes assigned daily and weekly tasks, participates in freight processes, sorts and stocks merchandise, and maintains organized, clean zones. The Zone Lead supports customer satisfaction, inventory control, shrink reduction, safety, loss prevention, expense control, and the overall customer experience. The role includes coaching and training Team Members on visual priorities and reviewing store scorecard data to improve business metrics in assigned zones. This warehouse-format store role involves routine merchandise movement and stocking, with vigorous lifting, carrying, and moving around the store. Open availability is required, including nights and weekends; the schedule may also include some holidays. Other duties may be assigned based on business needs.

Requirements

At least 18 years old.
High school diploma or equivalent.
Background check will be completed.
Communicate clearly and concisely, with strong verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required.
Ability to lift at least 50 pounds, team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods and to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model for ethical and honest behavior.
Ability to promote teamwork, create urgency, delegate appropriately, and motivate self and team to accomplish objectives.
Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
Flexible and creative, with the ability to handle multiple tasks as business priorities shift.

Responsibilities

Support visual merchandising processes by planning and leading transitions, reinventions, product assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and ensure zones are neat, clean, organized, and current with company standards, signing, and sets.
Implement in-store marketing elements such as signs, vignettes, endcaps, tables, and seasonal or promotional displays.
Plan and execute assigned daily and weekly workloads and tasks to support merchandising, department and store sales goals, and guest engagement.
Participate in incoming freight and transition processes; sort freight and stock merchandise in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink reduction, safety, loss prevention, expense control, and customer experience.
Participate in regular team meetings and huddles on store operations and related priorities.
Model and coach visual merchandising standards, and use daily interactions to teach visual priorities and creation of visual moments.
Review store scorecard financial and business data, including sales and expenses, and act within assigned zones to improve metrics.
Perform other duties assigned based on business needs.