Zone Lead

At Home Group•Clive, IA

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual aspects are set and upheld to company standards that support sales, and provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements such as signs, vignettes, endcaps, tables, and promotional displays. The ZL helps Team Members understand visual merchandising and standards while modeling ethical conduct, safety, and compliance. The position supports visual merchandising planning and execution, including transitions, reinventions, product assortment changes, and resets. It also helps maintain visual integrity and a neat, clean, organized environment that inspires guests through compelling merchandising. The ZL plans and executes daily and weekly workloads, participates in freight processing and stocking, supports store operations and customer experience, coaches Team Members, and reviews store scorecard data to help improve business metrics. The work involves moving around a warehouse-format store, stocking, and vigorous lifting and carrying. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
Successful completion of a background check.
Clear and concise verbal and written communication and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required.
Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods and to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model for ethical and honest behavior.
Ability to promote teamwork, delegate appropriately, motivate self and others, and execute tasks thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
Flexibility and creativity to handle multiple tasks as business priorities shift.

Responsibilities

Support all visual merchandising processes, including planning and leading transitions, reinventions, product assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized zone, including current signage and displays.
Plan and execute daily and weekly workloads and assigned tasks to support visual merchandising, sales goals, and guest engagement.
Participate in incoming freight and transition processes; sort freight and stock merchandise in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience.
Participate in regular team meetings and huddles on store operations and related topics.
Serve as a visual merchandising role model and coach, providing learning opportunities and teaching visual priorities and how to create visual moments that support the customer experience.
Review store scorecard financial and business data, including sales and expenses, and take action within assigned zones to improve metrics.
Complete other duties assigned based on business needs.