Zone Lead - FT

At Home•Odessa, TX

2d•Onsite

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual aspects meet documented company standards intended to drive sales and provides expertise in visual standards, merchandising techniques, fixturing, and in-store marketing elements such as signs, vignettes, endcaps, tables, and first look/flash finds. The ZL influences Team Members to understand visual merchandising standards and demonstrates ethical conduct, safety, and compliance. The work involves vigorous lifting, carrying, moving around a warehouse-format store, and stocking. The ZL plans and leads transitions, reinventions, product assortment changes, and resets in conjunction with the Assistant Store Manager. The role helps maintain visual integrity and a neat, clean, organized environment, and supports daily and weekly task execution, freight processing, stocking, customer experience, inventory control, safety, loss prevention, and sales goals. The ZL also coaches and trains Team Members on visual priorities, reviews store scorecard data, and keeps the designated zone current with signs and sets. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
A background check will be completed.
Clear and concise verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required.
Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and within a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model for ethical and honest behavior.
Ability to create urgency, promote teamwork, delegate appropriately, motivate self and team, and execute thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a smart, scrappy, safe, and fun work environment.
Flexibility and creativity to handle multiple tasks as business priorities shift.

Responsibilities

Support all visual merchandising processes, including planning and leading transitions, reinventions, product assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized environment that inspires guests through compelling visual merchandising.
Plan and execute daily and weekly workload and tasks delegated by the Assistant Store Manager to support visual merchandising, department and store sales goals, and guest engagement.
Participate in freight processes for incoming freight and transitions.
Process freight sorts and stock product in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; participate in regular team meetings and huddles on these subjects.
Serve as a role model and coach on visual merchandising, providing ongoing learning opportunities to Team Members.
Communicate and teach visual priorities and the creation of visual moments that support the customer experience through daily interactions.
Review store financial and business data from the store scorecard, including sales and expenses, and take action within assigned zones to improve metrics.
Keep the zone neat, clean, and organized and ensure current signing and sets are maintained.
Perform other duties as assigned based on business needs.