Youth Services Case Manager

Catholic Diocese of Venice•Ft Myers, FL

2d•Onsite

About The Position

The Youth Services Case Manager works at the Catholic Charities Children’s Center in Fort Myers, which serves children and families from the Dunbar and Harlem Heights communities. The role involves supervising students, preparing lesson materials, maintaining a tidy classroom, and assessing the needs of enrolled children. The successful candidate will help provide a nurturing and safe learning environment and will work with children in a diverse population and across different age groups. The position coordinates with program staff, families, agencies, volunteers, and schools. It includes supporting after-school and summer activities, documenting student progress and other program information, conducting outreach to promote enrollment, and following agency policies, contractual obligations, confidentiality standards, and quality-improvement guidelines. The role may require evening work beyond 6:00 p.m. for participant pick-up and local travel for outreach.

Requirements

Associate’s degree and/or relevant service experience in the education field.
Knowledge of community coordination and outreach, with the ability to collaborate with agencies and work with volunteers.
Ability to collaborate with team members across the organization and work independently with minimal supervision.
Ability to work with a diverse population across ethnicities and age groups.
Ability to work evening hours beyond 6:00 p.m. as needed for participant pick-up.
Demonstrated ability to use Microsoft Office Suite, email, and internet applications.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write quality reports and correspondence.
Ability to follow written, oral, or diagrammatic instructions using common-sense judgment.
Ability to plan and prioritize tasks and communicate important information to a supervisor.

Nice To Haves

Bilingual skills are preferred but not required.

Responsibilities

Work with the program coordinator to monitor the class schedule.
Prepare daily lessons, materials, and equipment, and develop lesson plans.
Document student progress and communicate with parents to keep them informed.
Help plan and carry out after-school and summer activities.
Comply with contractual obligations and requirements.
Complete assigned written reports and daily documentation punctually and thoroughly.
Follow agency continuous quality improvement policies, internal guidelines, personnel policies, and regional procedures.
Communicate successes and concerns to supervisors.
Participate in required program and in-service training.
Travel in the local area, including to schools, to promote the program and conduct outreach to increase enrollment as needed.
Maintain strict confidentiality of agency and client information in accordance with agency policy and HIPAA.
Help ensure the safety of groups of children indoors and outdoors, on-site and off-site.
Perform other duties as assigned.