Youth Services Case Manager

Diocese of Venice in Florida•Fort Myers, FL

11h•Onsite

About The Position

The Youth Services Case Manager works with the Catholic Charities Children’s Center, a program founded in 1988 to support students in grades K–5 from the Dunbar and Harlem Heights communities with academic assistance, youth mentoring, and family support. The role involves supervising students, preparing lesson materials, maintaining a tidy classroom, and assessing the needs of enrolled children. The successful candidate will help create a nurturing and safe learning environment and demonstrate strong written and verbal communication skills and knowledge of classroom activities and teaching methods.

Requirements

Associate’s degree and/or relevant service experience in the education field.
Knowledge of community coordination and outreach, with the ability to collaborate with agencies and work with volunteers.
Ability to collaborate with team members across the organization.
Ability to work independently without supervision.
Ability to ensure the safety of groups of children indoors or outdoors, on-site or off-site.
Demonstrated ability to use Microsoft Office Suite, email, and internet applications.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write quality reports and correspondence.
Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions.
Ability to plan and prioritize tasks and communicate important information to a supervisor.
Ability to work evening hours beyond 6:00 p.m. as needed for participant pickup.
Ability to work with a diverse population across ethnicities and age groups.

Nice To Haves

Bilingual ability is preferred but not required.

Responsibilities

Work with the program coordinator to monitor the class schedule.
Prepare daily lessons by gathering materials and setting up equipment.
Document student progress and communicate with parents to keep them informed.
Develop lesson plans.
Help plan and execute after-school and summer activities.
Comply with contractual obligations and requirements, and complete assigned written reports and daily documentation punctually and thoroughly.
Follow agency continuous quality improvement policies and internal guidelines.
Communicate successes and concerns with supervisors.
Adhere to Catholic Charities personnel policies and regional procedures.
Participate in required program and in-service training.
Use knowledge of the geographic area to travel, primarily to promote the program.
Work independently with minimal supervision.
Maintain strict confidentiality regarding agency and client information in accordance with agency policy and HIPAA.
Travel to local schools and conduct outreach to increase program enrollment as needed.
Perform other duties as assigned.