Youth & Community Development Case Manager

Lawrence Hall • Chicago, IL

12d • $42,800 - $47,800 • Onsite

About The Position

Lawrence Hall is a Chicago-based nonprofit social services agency providing therapeutic, wellness, and skill development services to youth, families, and communities impacted by trauma. Its approach is trauma-informed and guided by the Children and Residential Experiences (CARE) model and the values of Respect, Empowerment, Safety, and Teamwork.

The Youth & Community Development Case Manager provides mentorship, advocacy, and case management to at-risk and justice-involved youth and young adults ages 10–26. Using trauma-informed and positive youth development approaches, the Case Manager helps participants overcome barriers, access resources, develop life skills, and work toward personal, educational, and career goals. The role supports participants’ long-term wellness, stability, and positive outcomes.

The position is located in Chicago’s South Shore neighborhood and requires local travel throughout the Chicago area, including transportation assistance for youth when necessary. Work takes place regularly in community-based settings and includes outreach, workshops, and community events. The schedule requires availability for mornings, evenings, and weekends as needed. Candidates must pass background, driver clearance, and drug screening. Following an accepted offer, new hires must complete a DCFS background check; employment may begin after all pre-boarding steps and DCFS clearance are complete.

This is an exempt position. The salary range is $42,800–$47,800 per year, with compensation based on a set base plus additional compensation for education and experience.

Requirements

• Bachelor’s degree in Social Work, Psychology, Counseling, Human Services, Criminal Justice, Youth Development, or a related field; alternatively, a High School Diploma/GED with relevant lived and/or professional experience related to social justice, the justice system, community-based services, or working within underserved communities.
• Demonstrated understanding of challenges affecting youth exposed to community violence, justice-system involvement, poverty, trauma, and systemic inequities, and ability to build trusting relationships that support positive youth development.
• Knowledge of or experience with community-based resources, positive youth development, violence prevention, substance abuse prevention, restorative practices, trauma-informed care, or related supportive services.
• Knowledge of case management strategies, including assessment, goal planning, resource coordination, referrals, and follow-up support.
• Ability to engage youth with empathy, accountability, patience, consistency, and cultural awareness.
• Valid driver’s license, reliable transportation, and willingness to transport youth throughout the Chicago area.
• Strong interpersonal, communication, organizational, and problem-solving skills.
• Ability to work independently and collaboratively within a team environment.
• Ability to work mornings, evenings, and weekends as needed.
• Ability to pass background, driver clearance, and drug screening.

Responsibilities

• Provide mentorship, advocacy, and case management services to youth and young adults.
• Develop goal plans and connect participants to educational, employment, mental health, and community resources.
• Facilitate individual and group sessions focused on wellness, leadership, life skills, and healthy decision-making.
• Support youth impacted by trauma, community violence, substance use, and justice-system involvement.
• Conduct outreach, recruitment, and community engagement activities.
• Maintain case notes, attendance records, and service documentation.
• Collaborate with schools, families, probation officers, and community partners to coordinate services.
• Assist with crisis intervention, de-escalation, and transportation for participants as needed.

Benefits

• Average of 17–25 days of PTO and 9 holidays.
• Medical insurance with HMO and PPO options.
• Dental insurance with HMO and PPO options.
• Vision insurance.
• 401(k) with employer match and auto-vesting.
• Flexible Spending Accounts for medical and dependent care.
• Pre-tax commuter benefits for parking and transit.
• Employer-paid basic life and AD&D insurance.
• Voluntary life insurance for employees, spouses, and children.
• Accident and critical illness insurance.
• Short-term and long-term disability.
• Employer-paid Employee Assistance Program for counseling and life resources.
• Wellness Reimbursement Program.
• Employee Referral Bonus up to $1,500.
• Continuing Education Units (CEUs) for licensed employees.
• Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level