Yardi Applications Trainer

National Church Residences•Dublin, OH

8d•Remote

About The Position

National Church Residences is seeking a Yardi Applications Trainer to help teams serving residents work confidently with Yardi and related platforms. The trainer will serve as the organization’s go-to expert on Yardi and connected systems and will help shape training, including for upcoming rollouts such as Compliance Manager. The role trains corporate partners, property managers, compliance staff, and regional leaders; develops and maintains training resources; identifies recurring issues with Compliance and the Affordable Housing Helpdesk; keeps content current; evaluates training effectiveness; and shares progress with Learning & Development and senior leadership. The position is full-time, Monday through Friday, and is remote eligible, with monthly travel to the Columbus corporate office and occasional travel to properties. It reports to the Director of Learning & Development.

Requirements

At least 3 years of hands-on experience with Yardi Voyager.
Strong organizational skills and the ability to manage several projects at once.
Comfort explaining complex systems to people with varied levels of technical experience.

Nice To Haves

Experience with other Yardi products, including RentCafe, RightSource, Compliance Manager, or Forecast IQ.
Experience delivering system training in property management and affordable housing.
Familiarity with affordable housing compliance requirements.
Bachelor's degree.

Responsibilities

Train corporate partners, property managers, compliance staff, and regional leaders on Yardi Voyager, RentCafe/Site Manager, RightSource, Forecast IQ, and Compliance Manager in person, virtually, and one-on-one.
Build and maintain the training library, including guides, quick-reference tools, video tutorials, and an online knowledge base.
Partner with Compliance and the Affordable Housing Helpdesk to identify recurring issues and develop targeted training.
Keep training content current as Yardi releases updates and organizational processes change.
Measure training effectiveness using feedback and performance data, and continually improve training.
Share progress and insights with Learning & Development and senior leadership.

Benefits

Medical, dental, and vision coverage with multiple plan options.
Fertility, family-building, weight management, and chronic condition support.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
Benefits effective the first of the month following hire.
100% paid parental leave for four weeks.
Company-paid life, AD&D, and disability insurance.
Retirement plan with immediate company contributions starting at 3%, increasing to 5% with years of service, plus a company match of up to 5%.
Up to $1,000 annually through the Well-Being Your Way program.
Enhanced Employee Assistance Program (EAP) with mental health and work-life support resources.
Tuition reimbursement for continuing education and professional development.
Generous Paid Time Off (PTO) and 9 paid holidays.
Flexible spending accounts for dependent care, parking, and transportation expenses.