Xfinity Sales Professional – MDU

Comcast•Tallahassee, FL

About The Position

The Xfinity Sales Professional (XSP) promotes and sells XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. The role focuses on door-to-door canvassing, targeted in-building sales activities, and sales at approved MDU community, promotional, and sales events. The XSP uses product knowledge and sales experience to meet sales goals, drive winbacks, and grow penetration within assigned properties. The position requires independently planning and managing daily sales activities and an assigned territory, building customer relationships, understanding customer needs, and recommending appropriate solutions. The XSP must be prepared to walk and travel door-to-door for considerable distances in varying weather conditions and work nights, weekends, variable schedules, and overtime as needed. The role also requires maintaining relevant credentials or licenses where applicable.

Requirements

  • High school diploma or GED.
  • 2–5 years of relevant work experience.
  • Ability to walk or travel door-to-door for considerable distances in varying weather conditions.
  • Ability to work nights, weekends, variable schedules, and overtime as needed.
  • Maintain credentials or licenses necessary to sell or design alarm systems where required by law.

Responsibilities

  • Promote and sell XFINITY Residential products through door-to-door canvassing within assigned MDU properties and communities.
  • Participate in assigned MDU and community sales events to generate new customer opportunities.
  • Conduct targeted in-building sales activities and engage customers at high-traffic locations to increase sales and property penetration.
  • Maintain current knowledge of XFINITY Residential products, features, benefits, pricing, promotions, and campaigns.
  • Build customer relationships, identify customer needs, recommend appropriate solutions, and communicate the value of Xfinity products and services.
  • Independently plan and manage daily sales activities and the assigned territory while following established sales processes and working toward sales goals.
  • Evaluate customers' existing and potential product needs and make recommendations.
  • Help customers understand Comcast products, pricing models, and benefits compared with other service providers; evaluate competing offers and explain Comcast's advantages.
  • Maintain required credentials or licenses where applicable, including those required by law to sell or design alarm systems.
  • Maintain regular, consistent, and punctual attendance.
  • Work nights, weekends, variable schedules, and overtime as needed.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Comcast provides an array of benefits to eligible employees, with options and guidance intended to support physical, financial, and emotional well-being.
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