Xfinity Sales Professional

Comcast•Layton, UT

About The Position

Responsible for promoting and selling Comcast products and services, including video, high-speed Internet, voice, and XFINITY Home. The role uses advanced product knowledge and sales-process experience to maximize sales while independently managing an assigned territory. Sales are conducted through residential door-to-door canvassing, with the goal of meeting and exceeding local sales and installation targets. The position requires developing rapport with customers, assessing their current and potential needs, explaining product features and pricing, and presenting Comcast’s advantages over competitors. The Sales Professional plans and organizes daily activities, generates leads through approved methods, applies effective closing techniques, and manages their territory independently. The role involves door-to-door travel over considerable distances in varying weather and requires working nights, weekends, variable schedules, and overtime as necessary. Compensation is listed as a $43,500 base salary and $34,000 annual commission, for total target compensation of $77,500. Sales compensation may provide additional upside for exceeding targets. Benefits are available to eligible employees.

Requirements

High school diploma or GED.
2–5 years of relevant work experience.
A consistent record of success in residential canvassing sales, with an emphasis on business-to-consumer sales.
Advanced understanding of video, high-speed Internet, voice, and XFINITY Home products and services.
Effective communication, organizational, people, and customer service skills.
Strong technical capability, including computer knowledge and experience with billing systems and databases.
Ability to work independently, exercise judgment and discretion, manage time effectively, and organize sales activities.
Ability to walk and/or travel door-to-door for considerable distances in all types of weather.
Ability to work nights and weekends, variable schedules, and overtime as necessary.
Where applicable, ability to obtain and maintain credentials or licenses required by law for selling or designing alarm systems.

Responsibilities

Promote and sell Comcast video, high-speed Internet, voice, and XFINITY Home products and services to individual customers by visiting every door in the assigned territory.
Maintain thorough, current knowledge of competitors’ features, benefits, product differences, pricing, and campaigns.
Communicate effectively and develop rapport with customers.
Assess customers’ existing and potential product needs and make recommendations.
Explain Comcast products, pricing models, and competitive advantages to customers.
Evaluate competing offers and present the benefits of Comcast’s services.
Create and execute territory management plans independently and organize daily sales activities.
Generate business through established and approved lead-generation methods.
Use effective sales-closing techniques to achieve product installation goals.
Meet and exceed sales goals established by the local market.
Maintain regular, consistent, and punctual attendance.
Work nights and weekends, variable schedules, and overtime as necessary.
Obtain and maintain any credentials or licenses required by law to sell or design alarm systems, where applicable.
Perform other assigned duties and responsibilities.
Follow Comcast’s Operating Principles, prioritize the customer experience, advocate for Comcast products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results, promote inclusion and diversity, and act responsibly toward colleagues, customers, investors, and communities.