Xfinity Outside Sales Professional

Comcast•Schaumburg, IL

About The Position

This role promotes and sells XFINITY Residential products and services within an assigned single-family-unit territory. The work primarily involves door-to-door canvassing in single-family neighborhoods and selling at approved events in the territory. The Sales Professional uses product knowledge and sales experience to meet goals, generate winbacks, and develop customer relationships. The position involves independently planning daily sales activity, managing assigned territory, and following approved sales processes. It also requires walking considerable distances door-to-door in varying weather, maintaining applicable credentials or licenses, and working nights, weekends, variable schedules, and overtime as needed.

Requirements

High school diploma or GED.
2–5 years of relevant work experience.
Ability to walk or travel door-to-door for considerable distances in varying weather conditions.
Ability to work nights, weekends, variable schedules, and overtime as needed.
Ability to obtain and maintain credentials or licenses necessary to sell or design alarm systems where required by law.
Skills in adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

Promote and sell XFINITY Residential products and services through door-to-door canvassing in assigned single-family neighborhoods.
Participate in and sell at approved sales events within the assigned territory.
Maintain current knowledge of XFINITY Residential products, features, benefits, pricing, and campaigns.
Build customer rapport, evaluate existing and potential product needs, recommend solutions, and communicate product value.
Explain Comcast products, pricing models, and advantages over other service providers; evaluate competing offers and frame responses.
Independently plan daily sales activity, manage assigned territory, follow approved sales processes, and meet established sales goals.
Maintain required credentials or licenses where applicable, including those required by law to sell or design alarm systems.
Exercise independent judgment and discretion in matters of significance.
Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as needed.
Perform other duties and responsibilities as assigned.
Put customers first, support the customer experience, and participate in the Net Promoter System through activities such as huddles and callbacks.
Work collaboratively, support inclusion, drive results and growth, and follow Comcast's Operating Principles.