Xfinity Outside Sales Professional

Comcast Resume•West Palm Beach, FL

About The Position

This role promotes and sells XFINITY Residential products and services within an assigned area. It focuses on individual direct sales and/or sales to multiple dwelling units, building customer relationships and meeting sales targets. The professional uses product knowledge and sales experience to maximize sales and winbacks. The work involves door-to-door canvassing and requires walking or traveling considerable distances in all types of weather. The role may require obtaining and maintaining credentials or licenses for selling or designing alarm systems where required by law. Regular attendance is required, and the schedule may include nights, weekends, variable schedules, and overtime.

Requirements

  • High school diploma or GED.
  • 2–5 years of relevant work experience.
  • Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
  • Ability to work nights and weekends, variable schedules, and overtime as necessary.
  • Obtain and maintain any legally required credentials or licenses for selling or designing alarm systems, where applicable.
  • Skills in adaptability, communication, critical thinking and problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

  • Promote and sell Comcast products to customers through door-to-door canvassing in an assigned area.
  • Demonstrate current knowledge of XFINITY Residential products, including features, benefits, pricing, and campaigns.
  • Communicate effectively and develop rapport with customers.
  • Evaluate customers' existing and potential product needs and make recommendations.
  • Increase customer understanding of Comcast products, pricing models, and advantages over other service providers.
  • Evaluate competitors' offers and frame responses that showcase Comcast's advantages.
  • Obtain and maintain any credentials or licenses necessary to sell or design alarm systems, where applicable and required by law.
  • Exercise independent judgment and discretion in matters of significance.
  • Maintain regular, consistent, and punctual attendance, including working nights, weekends, variable schedules, and overtime as necessary.
  • Perform other duties and responsibilities as assigned.
  • Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for Comcast products and digital tools, work collaboratively, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

  • Commission eligibility under the terms of an applicable sales compensation plan, with potential earnings above targeted compensation for exceeding sales targets.
  • Benefits for eligible employees, with options and guidance intended to support physical, financial, and emotional well-being.
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