Xfinity Outside Sales Professional

Comcast•San Francisco, CA

About The Position

This role promotes and sells Comcast residential products and services within an assigned single-family-unit territory. Work is primarily door-to-door canvassing in single-family neighborhoods, with participation in approved sales events in the territory. The position uses product knowledge and sales experience to meet sales goals, drive winbacks, and grow customer relationships. Employees work independently to plan daily sales activity and manage their assigned territory, and are customarily and regularly away from Comcast’s physical place of business. The job requires walking and traveling door-to-door for considerable distances in varying weather conditions, and working nights and weekends on variable schedules as necessary. The role also requires regular, consistent, punctual attendance and the exercise of independent judgment and discretion in significant matters. Comcast expects employees to put customers first, learn and advocate for its products and digital tools, work collaboratively, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities. Other duties and responsibilities may be assigned.

Requirements

  • High school diploma or GED.
  • 2–5 years of relevant work experience.
  • Ability to walk and travel door-to-door for considerable distances in varying weather conditions.
  • Ability to work nights and weekends on variable schedules as necessary.
  • Maintain required credentials or licenses where applicable.
  • Skills listed: adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

  • Promote and sell residential products through door-to-door canvassing in assigned single-family neighborhoods.
  • Participate in and sell at approved sales events within the assigned territory.
  • Maintain current knowledge of residential products, features, benefits, pricing, and campaigns.
  • Build customer rapport, evaluate customer needs, recommend solutions, and communicate product value.
  • Independently plan daily sales activity, manage assigned territory, follow approved sales processes, and meet established sales goals.
  • Meet the physical requirements of the role, including walking and traveling door-to-door for considerable distances in varying weather conditions.
  • Maintain required credentials or licenses where applicable.
  • Exercise independent judgment and discretion in matters of significance.
  • Maintain regular, consistent, and punctual attendance.
  • Work nights and weekends on variable schedules as necessary.
  • Perform other duties and responsibilities as assigned.
  • Put customers first, support the customer experience, collaborate as a team, participate in customer-feedback practices, drive results, and support an inclusive workplace.

Benefits

  • Comcast provides an array of benefits to eligible employees, with options and guidance intended to support employees physically, financially, and emotionally. Details are available in the company's compensation and benefits summary.
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