Xfinity Outside Sales Professional

Comcast Resume•Atlanta, GA

About The Position

This role promotes and sells XFINITY Residential products and services within an assigned turf through individual direct sales and/or sales to multiple dwelling units. The professional builds customer relationships and uses product knowledge and sales experience to meet sales targets and maximize sales or winbacks. The work includes door-to-door canvassing and requires walking or traveling considerable distances in varied weather conditions. The position requires regular, punctual attendance and availability for nights, weekends, variable schedules, and overtime as necessary.

Requirements

  • High school diploma or GED.
  • 2–5 years of relevant work experience.
  • Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
  • Ability to work nights and weekends, variable schedules, and overtime as necessary.
  • Where applicable, obtain and maintain legally required credentials or licenses to sell and/or design alarm systems.
  • Skills: adaptability, communication, critical thinking and problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

  • Promote and sell XFINITY Residential products and services through door-to-door canvassing in an assigned area.
  • Demonstrate current knowledge of XFINITY Residential products, including features, benefits, pricing, and campaigns.
  • Communicate effectively and develop rapport with customers; assess their existing and potential product needs and make recommendations.
  • Increase customers’ understanding of Comcast products and pricing models, including benefits compared with other service providers.
  • Evaluate competitors’ offers and explain the advantages of Comcast products and services.
  • Obtain and maintain credentials or licenses required by law to sell or design alarm systems, where applicable.
  • Use independent judgment and discretion in matters of significance.
  • Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
  • Perform other duties and responsibilities as assigned.
  • Follow Comcast’s Operating Principles, prioritize the customer experience, learn and advocate for Comcast products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results, promote inclusion and diversity, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

  • Comcast describes an array of benefits for eligible employees, with personalized options, expert guidance, and tools to support physical, financial, and emotional well-being; specific benefits are not listed in the posting.
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