Xfinity Outside Sales Professional

Comcast•Silver Spring, MD

About The Position

This role promotes and sells XFINITY Residential products and services within an assigned turf through individual direct sales and/or sales to multiple dwelling units. The professional builds customer relationships and uses product knowledge and sales experience to meet targets, maximize sales, and win back customers. The position involves door-to-door canvassing and requires the ability to travel considerable distances on foot in varied weather conditions. The employee must work nights and weekends, variable schedules, and overtime as necessary.

Requirements

High school diploma or GED.
2–5 years of relevant work experience.
Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
Ability to work nights and weekends, variable schedules, and overtime as necessary.
Skills: adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

Promote and sell Comcast products through door-to-door canvassing in an assigned area.
Demonstrate current knowledge of XFINITY Residential products, including features, benefits, pricing, and campaigns.
Communicate effectively with customers and develop rapport.
Evaluate customers’ existing and potential product needs and make recommendations.
Increase customer understanding of Comcast products, pricing models, and benefits compared with other providers.
Evaluate competing companies’ offers and explain the advantages of Comcast.
Obtain and maintain any credentials or licenses required by law to sell or design alarm systems, where applicable.
Exercise independent judgment and discretion in significant matters.
Maintain regular, consistent, and punctual attendance.
Work nights and weekends, variable schedules, and overtime as necessary.
Perform other duties and responsibilities as assigned.
Follow Comcast’s Operating Principles, prioritize the customer experience, learn and advocate for products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.