Xfinity Sales Professional

Comcast • Woodbridge, VA

3d

About The Position

The Xfinity Sales Professional promotes and sells XFINITY Residential products and services within an assigned territory. The role focuses on individual direct sales and/or sales to multiple dwelling units, building customer relationships and meeting sales targets. The professional uses product knowledge and sales experience to maximize sales and winbacks through door-to-door canvassing.

Requirements

• High school diploma or GED.
• 2–5 years of relevant work experience.
• Ability to walk and/or travel door-to-door considerable distances in all types of weather conditions.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Relevant credentials and/or licenses to sell or design alarm systems where required by law.
• Skills in adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

• Promote and sell Comcast products to customers through door-to-door canvassing in an assigned area.
• Demonstrate current knowledge of XFINITY Residential products, including features, benefits, pricing, and campaigns.
• Communicate effectively with customers and develop rapport.
• Evaluate customers’ existing and potential product needs and make recommendations.
• Increase customer understanding of Comcast products, pricing models, and advantages over other service providers.
• Evaluate competitors’ offers and frame responses that showcase Comcast’s advantages.
• Obtain and maintain any credentials or licenses required by law to sell or design alarm systems, where applicable.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance.
• Work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast’s Operating Principles and put customers first in interactions and decisions.
• Learn, use, and advocate for Comcast technology, products, services, and digital tools.
• Work collaboratively, participate in the Net Promoter System, and help improve the customer experience.
• Drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Commission eligibility for most sales positions, under the terms of an applicable plan.
• Benefits for eligible employees, with options and support intended to address physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED