Xfinity Field Sales Professional

Comcast • Baltimore, MD

2d

About The Position

This role promotes and sells XFINITY Residential products and services within an assigned territory through individual direct sales and/or sales to multiple dwelling units. The employee builds customer relationships and uses product knowledge and sales experience to meet sales targets, maximize sales, and win back customers. The position involves door-to-door canvassing and requires the ability to walk or travel considerable distances in all types of weather. Where required by law, the employee must obtain and maintain credentials or licenses to sell or design alarm systems. Employees are expected to follow Comcast’s Operating Principles, prioritize the customer experience, learn and advocate for Comcast products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results, support inclusion, and act in the interests of customers, colleagues, investors, and communities. The role requires regular attendance and the ability to work nights, weekends, variable schedules, and overtime as necessary.

Requirements

• High school diploma or GED.
• 2–5 years of relevant work experience.
• Ability to walk and/or travel door-to-door considerable distances in all types of weather conditions.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Where applicable, obtain and maintain credentials and/or licenses required by law to sell and/or design alarm systems.
• Skills listed: adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

• Promote and sell XFINITY Residential products and services through door-to-door canvassing in an assigned area.
• Demonstrate knowledge of XFINITY Residential products, features, benefits, pricing, and campaigns.
• Communicate effectively with customers and develop rapport.
• Evaluate customers’ existing and potential product needs and make recommendations.
• Increase customers’ understanding of Comcast products, pricing models, and advantages over other service providers.
• Evaluate competitors’ offers and respond by highlighting Comcast’s advantages.
• Obtain and maintain any credentials or licenses required by law to sell or design alarm systems, where applicable.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance.
• Work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Prioritize customer experience, collaborate with colleagues, participate in the Net Promoter System, drive results, and support a culture of inclusion.

Benefits

• Comcast offers benefits to eligible employees, with options and support intended to address physical, financial, and emotional well-being. Details are available in the compensation and benefits summary on Comcast’s careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED