Xfinity Field Sales Professional

Comcast•Jacksonville, FL

About The Position

This role promotes and sells XFINITY Residential products and services within an assigned territory through individual direct sales and/or sales to multiple dwelling units. The Field Sales Professional builds customer relationships and works toward sales targets, using product knowledge and sales experience to maximize sales and winbacks. The work includes door-to-door canvassing and advising customers about XFINITY products, pricing, offers, and benefits compared with other providers.

Requirements

High school diploma or GED.
2–5 years of relevant work experience.
Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
Ability to work nights and weekends, variable schedules, and overtime as necessary.
Skills in adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

Promote and sell Comcast products through door-to-door canvassing in an assigned area.
Demonstrate knowledge of XFINITY Residential products, including features, benefits, pricing, and campaigns.
Communicate effectively and develop rapport with customers.
Evaluate customers’ existing and potential product needs and make recommendations.
Increase customers’ understanding of Comcast products, pricing models, and differentiating benefits.
Evaluate competing providers’ offers and explain the advantages of Comcast.
Obtain and maintain any credentials or licenses required by law to sell or design alarm systems, where applicable.
Exercise independent judgment and discretion in significant matters.
Maintain regular, consistent, and punctual attendance.
Work nights and weekends, variable schedules, and overtime as necessary.
Perform other duties and responsibilities as assigned.
Follow Comcast’s Operating Principles, prioritize the customer experience, support teamwork and inclusion, participate in the Net Promoter System, and drive results and growth.