Xfinity Sales Professional – MDU

Comcast•Miami, FL

About The Position

The Xfinity Sales Professional (XSP) promotes and sells XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. The role focuses on door-to-door canvassing, targeted in-building sales activity, and sales at approved MDU community, promotional, and sales events. The XSP uses product knowledge and sales experience to meet sales goals, win back customers, and increase product penetration within assigned properties. The position involves independently planning and managing daily sales activities and an assigned territory, understanding customer needs, recommending appropriate solutions, and communicating the value of Xfinity products and services. It requires walking and traveling door-to-door for considerable distances in varying weather conditions, and availability for nights, weekends, variable schedules, and overtime as needed. The employee must maintain any credentials or licenses required for applicable sales activities.

Requirements

High school diploma or GED.
2–5 years of relevant work experience.
Ability to walk and travel door-to-door for considerable distances in varying weather conditions.
Ability to work nights, weekends, variable schedules, and overtime as needed.
Maintain credentials or licenses required for applicable sales activities, where required.
Skills include adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

Promote and sell XFINITY Residential products through door-to-door canvassing in assigned MDU properties and communities.
Participate in assigned MDU and community sales events to generate new customer opportunities.
Conduct targeted in-building sales activities and engage customers at high-traffic locations to increase sales and property penetration.
Maintain current knowledge of XFINITY Residential products, features, benefits, pricing, promotions, and campaigns.
Build customer relationships, identify needs, recommend appropriate solutions, and communicate the value of Xfinity products and services.
Independently plan and manage daily sales activities and the assigned territory while following established sales processes and working toward sales goals.
Evaluate customers' existing and potential product needs and make recommendations.
Increase customer understanding of Comcast products, pricing models, and benefits compared with other providers.
Evaluate offers from other companies and frame responses that showcase Comcast's advantages.
Maintain required credentials or licenses, where applicable, including those necessary to sell or design alarm systems as required by law.
Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as needed.
Exercise independent judgment and discretion in matters of significance and perform other duties as assigned.
Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for its technology and products, work collaboratively, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.