Xfinity Sales Professional – MDU

Comcast • Fort Pierce, FL

3d

About The Position

The Xfinity Sales Professional (XSP) promotes and sells XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. The role centers on door-to-door canvassing, targeted in-building sales, and participation in approved MDU community, promotional, and sales events. The XSP uses product knowledge and sales experience to meet sales goals, win back customers, and increase product penetration in assigned properties.

The position involves independently planning and managing daily sales activities and an assigned territory, building customer relationships, identifying needs, recommending suitable solutions, and explaining product features, benefits, pricing, promotions, and advantages over competing providers. The work requires considerable walking and door-to-door travel in varying weather conditions. Employees must maintain regular attendance and be available for nights, weekends, variable schedules, and overtime as needed. Relevant work experience of 2–5 years and a high school diploma or GED are required.

Requirements

• High school diploma or GED.
• 2–5 years of relevant work experience.
• Ability to walk and travel door-to-door for considerable distances in varying weather conditions.
• Availability to work nights, weekends, variable schedules, and overtime as needed.
• Ability to maintain any credentials or licenses required for applicable sales activities.
• Skills listed: adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

• Promote and sell XFINITY Residential products through door-to-door canvassing in assigned MDU properties and communities.
• Participate in assigned MDU and community sales events to generate new customer opportunities.
• Conduct targeted in-building sales activities and engage customers in high-traffic locations to increase sales and property penetration.
• Maintain current knowledge of XFINITY Residential products, features, benefits, pricing, promotions, and campaigns.
• Build customer relationships, identify needs, recommend appropriate solutions, and communicate the value of Xfinity products and services.
• Independently plan and manage daily sales activities and the assigned territory while following sales processes and working toward sales goals.
• Evaluate customers’ existing and potential product needs and recommend solutions; explain Comcast products, pricing models, and benefits compared with other providers.
• Evaluate competing offers and explain the advantages of Comcast products and services.
• Meet applicable physical requirements, including walking or traveling considerable distances door-to-door in varying weather conditions.
• Obtain and maintain required credentials or licenses, where applicable, including those required by law to sell or design alarm systems.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Follow Comcast’s Operating Principles, prioritize the customer experience, support the Net Promoter System, collaborate as a team, drive results and growth, and support a culture of inclusion.
• Perform other duties and responsibilities as assigned.

Benefits

• Comcast provides a range of benefits to eligible employees, with options and support intended to address physical, financial, and emotional needs. Details are available in the company’s compensation and benefits summary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED