Xfinity Sales Professional – MDU

Comcast•Jacksonville, FL

About The Position

The Xfinity Sales Professional (XSP) promotes and sells XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. The role focuses on door-to-door canvassing, targeted in-building sales activity, and approved MDU community, promotional, and sales events. Using product knowledge and sales experience, the XSP works to meet sales goals, drive winbacks, and grow product penetration in assigned properties. The XSP plans and manages daily sales activities and an assigned territory, identifies customer needs, recommends appropriate solutions, and explains product value, features, pricing, promotions, and advantages over other providers. The role requires regular attendance, independent judgment, and the ability to work nights, weekends, variable schedules, and overtime as needed. It also involves walking or traveling door-to-door considerable distances in varying weather conditions. Where applicable, the employee must maintain credentials or licenses required to sell or design alarm systems.

Requirements

High school diploma or GED required.
2–5 years of relevant work experience.
Ability to walk or travel door-to-door considerable distances in varying weather conditions.
Availability to work nights, weekends, variable schedules, and overtime as needed.
Maintain credentials or licenses necessary to sell or design alarm systems where applicable and required by law.
Skills include adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

Promote and sell XFINITY Residential products through door-to-door canvassing in assigned MDU properties and communities.
Participate in assigned MDU and community sales events to generate new customer opportunities.
Conduct targeted in-building sales activities and engage customers at high-traffic locations to increase sales and property penetration.
Maintain current knowledge of XFINITY Residential products, features, benefits, pricing, promotions, and campaigns.
Build customer relationships, identify customer needs, recommend appropriate solutions, and communicate the value of Xfinity products and services.
Independently plan and manage daily sales activities and assigned territory, follow established sales processes, and work toward sales goals.
Evaluate customer product needs and competing offers, and explain Comcast products, pricing models, and advantages over other providers.
Maintain any required credentials or licenses, where applicable.
Exercise independent judgment and discretion in matters of significance, and maintain regular, consistent, and punctual attendance.
Work nights, weekends, variable schedules, and overtime as needed.
Follow Comcast's Operating Principles, prioritize the customer experience, support teamwork and inclusion, participate in the Net Promoter System, and drive results and growth.
Perform other duties and responsibilities as assigned.