Xfinity Sales Professional – MDU

Comcast • Pembroke Pines, FL

3d

About The Position

The Xfinity Sales Professional (XSP) promotes and sells XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. The role focuses on door-to-door canvassing, targeted in-building sales activity, and sales at approved MDU community, promotional, and sales events. The XSP uses product knowledge and sales experience to meet sales goals, win back customers, and increase product penetration within assigned properties. This position requires independently planning and managing daily sales activities and territory, building customer relationships, assessing customer needs, and recommending appropriate solutions. Employees must meet the physical requirements of the role, maintain applicable credentials or licenses, and be available for nights, weekends, variable schedules, and overtime as needed.

Requirements

• High school diploma or GED.
• 2–5 years of relevant work experience.
• Ability to walk or travel door-to-door for considerable distances in varying weather conditions.
• Availability to work nights, weekends, variable schedules, and overtime as needed.
• Ability to obtain and maintain applicable credentials or licenses required to sell or design alarm systems, where applicable.
• Skills in adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

• Promote and sell XFINITY Residential products through door-to-door canvassing in assigned MDU properties and communities.
• Participate in assigned MDU and community sales events to generate new customer opportunities.
• Conduct targeted in-building sales activities and engage customers at high-traffic locations to increase sales and property penetration.
• Maintain current knowledge of XFINITY Residential products, features, benefits, pricing, promotions, and campaigns.
• Build customer rapport, identify customer needs, recommend appropriate solutions, and communicate the value of Xfinity products and services.
• Plan and manage daily sales activities and assigned territory while following established sales processes and working toward sales goals.
• Evaluate customers’ existing and potential product needs and explain Comcast products, pricing models, and benefits compared with other providers.
• Evaluate competing offers and respond by highlighting the advantages of Comcast services.
• Meet the physical requirements of the role, including walking or traveling door-to-door for considerable distances in varying weather conditions.
• Obtain and maintain any credentials or licenses necessary to sell or design alarm systems where applicable and required by law.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as needed.
• Follow Comcast’s Operating Principles, prioritize customer experience, support teamwork and inclusion, participate in the Net Promoter System, and drive results and growth.
• Perform other duties and responsibilities as assigned.

Benefits

• Comcast provides a range of benefits to eligible employees, with options and guidance intended to support employees physically, financially, and emotionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED