Xfinity Sales Professional

Comcast Resume•Harrisburg, PA

About The Position

This role promotes and sells Comcast residential products and services within an assigned single-family-unit territory. Work focuses primarily on door-to-door canvassing in single-family neighborhoods and includes selling at approved events in the territory. The Sales Professional uses product knowledge and sales experience to meet sales goals, drive winbacks, and grow customer relationships. The position is customarily and regularly performed away from Comcast's physical business locations and requires independent judgment and discretion in significant matters. The schedule may vary and includes nights and weekends as necessary.

Requirements

  • High School Diploma or GED.
  • 2–5 years of relevant work experience.
  • Skills in adaptability, communication, critical thinking and problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.
  • Ability to walk and travel door-to-door considerable distances in varying weather conditions.
  • Ability to work nights and weekends and variable schedules as necessary.
  • Maintain required credentials or licenses where applicable.

Responsibilities

  • Promote and sell residential products through door-to-door canvassing in assigned single-family neighborhoods.
  • Participate in and sell at approved sales events within the assigned territory.
  • Maintain current knowledge of residential products, features, benefits, pricing, and campaigns.
  • Build customer rapport, evaluate customer needs, recommend solutions, and communicate product value.
  • Plan daily sales activity independently, manage assigned territory, follow approved sales processes, and meet established sales goals.
  • Meet the physical requirements of the role, including walking and traveling door-to-door for considerable distances in varying weather conditions.
  • Maintain required credentials or licenses where applicable.
  • Maintain regular, consistent, and punctual attendance; work nights and weekends and variable schedules as necessary.
  • Understand and apply Comcast's Operating Principles.
  • Put customers first and support seamless digital options and positive customer experiences.
  • Continue learning, using, and advocating for Comcast technology, products, services, and digital tools.
  • Work collaboratively as part of a team and remain open to new ideas.
  • Participate in the Net Promoter System, including huddles and callbacks, and help identify opportunities to improve customer experiences.
  • Drive results and growth, support a culture of inclusion, and act in the interests of colleagues, customers, investors, and communities.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Comcast describes an array of benefits for eligible employees, with options, expert guidance, and tools intended to support employees physically, financially, and emotionally. Further details are available in the compensation and benefits summary on the careers site.
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