Xfinity Retail Sales Associate - Valparaiso

Blufox Mobile•Valparaiso, IN

About The Position

Blufox Mobile is hiring a full-time Sales Representative to promote and sell Comcast XFINITY services and products, including Internet, Mobile, Video, Home Security, and Voice. The role includes learning Comcast products and services, using effective sales techniques, and maximizing sales through upselling while maintaining a positive customer experience. Pay includes hourly compensation and commission; the posting states representatives can make $18–$35 per hour and lists annual pay of $35,000–$65,000. Blufox is a fast-growing branded partner for Comcast XFINITY, operating in 15 states and expanding its retail locations. The company offers training and opportunities for growth and promotion. Benefits and employee programs include medical, dental, and vision coverage; a 401(k); paid training; promotion opportunities; an employee stock ownership program at select stores; compensation increases through the Blufox Raise Program; sales-performance rewards through the Milestone Program; advancement levels based on performance; and an annual all-expenses-paid Mexico trip for top performers.

Requirements

  • High school degree or GED.
  • Ability to stand for long periods of time.
  • Ability to lift objects weighing up to 25 pounds.
  • Reliable transportation.
  • Full-time availability and open availability to work nights, weekends, variable schedules, and overtime as necessary.

Nice To Haves

  • Wireless, cable, or retail sales experience.
  • Experience selling mobile and cable products.

Responsibilities

  • Present, promote, and sell XFINITY products and services to existing and prospective customers.
  • Identify opportunities to sell additional services, explain new features, and upsell customer accounts.
  • Use sales-closing techniques consistently and promptly to maximize gross profit.
  • Tailor product and service packages to customer needs and create value around the offerings.
  • Meet and exceed sales targets and maximize commissions.
  • Maintain a courteous and friendly attitude when interacting with customers.
  • Build positive relationships with customers and support the company’s public image.
  • Strive to achieve high Net Promoter Scores with each customer interaction.
  • Work effectively with the team, manage relationships, and remain open to feedback.
  • Stay up to date on current and emerging communications and entertainment technologies offered by the company and its competitors.
  • Achieve the organization’s overall performance goals.
  • Maintain regular, consistent, and punctual attendance.
  • Work nights, weekends, variable schedules, and overtime as necessary.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k).
  • Paid training.
  • Opportunities for promotion.
  • Employee Stock Ownership Program at select stores.
  • Automatic compensation increases through the Blufox Raise Program.
  • Rewards and recognition through the Milestone Program for meeting sales objectives.
  • Performance-based advancement from Sales Associate to Lead Sales Associate to Senior Lead.
  • Annual all-expenses-paid trip to Mexico for top representatives, managers, and district managers.
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