Xfinity Outside Sales Representative

Comcast • Puyallup, WA

3d

About The Position

The Xfinity Outside Sales Representative promotes and sells XFINITY Residential products and services within an assigned territory. The role focuses on direct individual sales and/or sales to multiple dwelling units, building customer relationships and meeting sales targets. Representatives use product knowledge and sales experience to maximize sales and winbacks through door-to-door canvassing and customer consultations.

The position requires walking or traveling door-to-door over considerable distances in varying weather conditions. Where applicable, the representative must obtain and maintain credentials or licenses required by law to sell or design alarm systems. The role requires consistent, punctual attendance and the ability to work nights, weekends, variable schedules, and overtime as necessary.

Comcast describes its workplace expectations as putting customers first, learning and advocating for its products and digital tools, collaborating as a team, participating in the Net Promoter System, driving results, supporting inclusion, and acting responsibly toward colleagues, customers, investors, and communities. Compensation includes a base pay of $57,500 and total target compensation of $91,500, including targeted commission. The company notes that sales compensation may provide additional upside for employees who exceed sales targets. Benefits are available to eligible employees; further details are provided on Comcast’s careers site.

Requirements

• High school diploma or GED.
• 2–5 years of relevant work experience.
• Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Where applicable, ability to obtain and maintain credentials and/or licenses required by law to sell and/or design alarm systems.
• Skills listed: adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

• Promote and sell XFINITY Residential products and services through door-to-door canvassing in an assigned area.
• Demonstrate knowledge of XFINITY Residential products, including features, benefits, pricing, and campaigns.
• Communicate effectively with customers and develop rapport.
• Evaluate customers’ existing and potential product needs and make recommendations.
• Increase customers’ understanding of Comcast products, pricing models, and advantages over other providers.
• Evaluate offers from other companies and explain the advantages of Comcast products and services.
• Obtain and maintain any credentials or licenses required by law to sell or design alarm systems, where applicable.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance.
• Work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Put customers first, collaborate with colleagues, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Comcast benefits are available to eligible employees; specific benefits are not enumerated in the posting.
• Commission opportunity under an applicable sales compensation plan, with potential upside above targeted earnings for exceeding sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED