Xfinity Outside Sales Representative

Comcast • Huntington, WV

3d

About The Position

This role promotes and sells XFINITY Residential products and services within an assigned territory through direct, door-to-door sales and sales to multiple dwelling units. The representative builds customer relationships, uses product knowledge and sales experience to meet sales targets, and works to maximize sales and winbacks.

The position involves explaining product features, benefits, pricing, and campaigns; evaluating customer needs; recommending products; and communicating the advantages of Comcast services over competing providers. Employees are expected to put customers first, work collaboratively, support an inclusive culture, use Comcast’s digital tools, and contribute to customer feedback and business results. The role requires considerable door-to-door walking or travel in varied weather, and may require obtaining and maintaining credentials or licenses for alarm-system sales or design where required by law.

The stated annual total target compensation is $65,976, comprising $31,976 base pay and targeted commission. Sales compensation may provide additional upside for exceeding targets. The posting describes benefits as available to eligible employees and refers applicants to Comcast’s careers site for details.

Requirements

• High school diploma or GED.
• 2–5 years of relevant work experience.
• Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Where applicable, ability to obtain and maintain credentials or licenses required by law for selling or designing alarm systems.
• Skills listed: adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

• Promote and sell XFINITY Residential products and services through door-to-door canvassing in an assigned area.
• Develop customer rapport and relationships to meet sales targets, including sales to multiple dwelling units.
• Maintain and demonstrate current knowledge of XFINITY Residential products, features, benefits, pricing, and campaigns.
• Evaluate customers’ existing and potential product needs and make recommendations.
• Increase customer understanding of Comcast products, pricing models, and benefits compared with other providers.
• Evaluate competing offers and explain the advantages of Comcast services.
• Obtain and maintain credentials or licenses necessary to sell or design alarm systems where required by law.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Follow Comcast’s Operating Principles, prioritize the customer experience, collaborate as a team, participate in the Net Promoter System, drive results, and support inclusion.
• Perform other duties and responsibilities as assigned.

Benefits

• Comcast states that eligible employees receive a range of benefits, with details available in the compensation and benefits summary on its careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED