Xfinity Outside Sales Representative

Comcast • Pembroke Pines, FL

4d

About The Position

The Xfinity Outside Sales Representative promotes and sells Comcast products and services, including video, high-speed Internet, voice, and XFINITY Home, to individual customers in an assigned territory. The role requires advanced product and competitive knowledge, independent turf and daily activity management, and experience-based sales techniques to meet and exceed local sales goals. Representatives canvass door-to-door, assess customer needs, explain product offerings and pricing, address competitive offers, and use effective closing techniques to achieve installation goals. The position also requires strong communication, organization, customer service, and technical skills. Employees must be able to travel door-to-door considerable distances in varying weather conditions and work nights, weekends, variable schedules, and overtime as necessary. Relevant credentials or licenses for selling or designing alarm systems must be obtained and maintained where required by law.

Requirements

• High school diploma or GED.
• Two to five years of relevant work experience.
• A consistent record of success in residential canvassing sales, with an emphasis on business-to-consumer sales.
• Advanced understanding of video, high-speed Internet, voice, and XFINITY Home products.
• Effective communication, organizational, people, and customer service skills.
• Strong technical capability, including computer knowledge and familiarity with billing systems and databases.
• Ability to walk and/or travel door-to-door considerable distances in all types of weather conditions.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Ability to obtain and maintain credentials or licenses needed to sell and/or design alarm systems where required by law.
• Adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

• Promote and sell Comcast video, high-speed Internet, voice, and XFINITY Home products and services to individual customers by canvassing every door in the assigned territory.
• Maintain thorough, current knowledge of competitors’ features, benefits, product differences, pricing, and campaigns.
• Communicate effectively with customers and develop rapport.
• Evaluate customers’ existing and potential product needs and make recommendations.
• Explain Comcast products, pricing models, and competitive advantages to customers.
• Evaluate competitive offers and frame responses that demonstrate the benefits of Comcast services.
• Create and execute territory management plans independently and organize daily sales activities.
• Generate business through established and approved lead-generation methods.
• Use effective sales-closing techniques to achieve product installation goals.
• Meet and exceed sales goals established by the local market.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance.
• Follow Comcast’s Operating Principles, prioritize customer experience, support the Net Promoter System, collaborate as a team, drive results, and promote inclusion and diversity.
• Perform other duties and responsibilities as assigned.

Benefits

• Comcast provides an array of benefits and support options to eligible employees, with personalized tools and guidance intended to support physical, financial, and emotional well-being.
• Sales compensation programs offer the potential for commission earnings above targeted compensation for employees who exceed sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED