Xfinity Outside Sales Representative

Comcast Resume•Pembroke Pines, FL

About The Position

Responsible for promoting and selling Comcast products and services, including video, high-speed Internet, voice, and XFINITY Home. The representative uses advanced product knowledge and sales experience to maximize sales and effectively work an assigned territory. This role involves residential door-to-door canvassing, independently managing daily sales activities and territory plans, assessing customer needs, recommending products, explaining pricing and competitive advantages, and achieving sales and installation goals. The representative must be able to travel door-to-door for considerable distances in varied weather conditions and work nights, weekends, variable schedules, and overtime as necessary. Where applicable, the employee must obtain and maintain credentials or licenses required by law to sell or design alarm systems.

Requirements

  • High school diploma or GED.
  • 2–5 years of relevant work experience.
  • A consistent record of success in residential canvassing sales, emphasizing business-to-consumer sales.
  • Advanced knowledge of Comcast video, high-speed Internet, voice, and XFINITY Home products and services.
  • Expert sales knowledge appropriate to the required experience.
  • Effective communication, organizational, people, and customer service skills.
  • Strong technical capability, including computer knowledge and familiarity with billing systems and databases.
  • Adaptability, communication, critical thinking and problem-solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.
  • Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
  • Ability to work nights and weekends, variable schedules, and overtime as necessary.
  • Where applicable, ability to obtain and maintain credentials or licenses required by law to sell and/or design alarm systems.

Responsibilities

  • Promote and sell Comcast products and services to individual customers by visiting every door within the assigned territory.
  • Maintain current, thorough knowledge of product features, benefits, differences, pricing, and campaigns for video, high-speed Internet, voice, and XFINITY Home.
  • Communicate effectively with customers, build rapport, evaluate existing and potential needs, and make product recommendations.
  • Explain Comcast products, pricing models, and competitive advantages; assess competitor offers and present the benefits of Comcast.
  • Create and execute territory management plans independently and organize daily sales activities.
  • Generate business through approved lead-generation methods and use effective sales-closing techniques to achieve product installation goals.
  • Meet and exceed sales goals established by the local market.
  • Maintain regular, consistent, and punctual attendance and perform other assigned duties.
  • Obtain and maintain any legally required credentials or licenses to sell or design alarm systems, where applicable.
  • Exercise independent judgment and discretion in matters of significance.
  • Follow Comcast's Operating Principles, prioritize the customer experience, advocate for Comcast technology and digital tools, collaborate as a team, contribute to the Net Promoter System, drive results, promote inclusion and diversity, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

  • Comcast provides an array of benefits to eligible employees, with options and guidance intended to support employees physically, financially, and emotionally; details are available in the company's compensation and benefits summary.
  • Sales compensation programs offer potential earnings above targeted compensation for employees who exceed sales targets.
  • Most sales positions are eligible for commission under the applicable plan.
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