About The Position

The Xfinity Sales Professional (XSP) promotes and sells XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. The role focuses on door-to-door canvassing, targeted in-building sales activity, and selling at approved MDU community, promotional, and sales events. The XSP applies product knowledge and sales experience to meet sales goals, win back customers, and increase penetration within assigned properties. The representative plans daily sales activity independently, manages assigned territory, follows approved sales processes, and builds customer rapport by assessing needs and recommending solutions. The position involves walking and traveling door-to-door for considerable distances in varying weather conditions, and requires regular, punctual attendance. Work may include nights, weekends, variable schedules, and overtime as needed.

Requirements

  • High school diploma or GED.
  • 2–5 years of relevant work experience.
  • Meet the physical requirements of the role, including walking and traveling door-to-door for considerable distances in varying weather conditions.
  • Maintain required credentials or licenses where applicable.
  • Skills: adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

  • Promote and sell XFINITY Residential products through door-to-door canvassing within assigned MDU properties and communities.
  • Participate in and sell at assigned MDU and community sales events.
  • Use targeted in-building sales activations and high-traffic touchpoints to close sales and increase property penetration within the assigned territory.
  • Maintain current knowledge of XFINITY Residential products, features, benefits, pricing, and campaigns.
  • Build customer rapport, evaluate customer needs, recommend solutions, and communicate the value of Xfinity products.
  • Independently plan daily sales activity, manage assigned territory, follow approved sales processes, and meet established sales goals.
  • Maintain required credentials or licenses where applicable.
  • Maintain regular, consistent, and punctual attendance and work nights, weekends, variable schedules, and overtime as needed.
  • Perform other duties and responsibilities as assigned.
  • Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, promote inclusion and diversity, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

  • Comcast provides a range of benefits to eligible employees, with options and tools intended to support employees physically, financially, and emotionally.
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