About The Position

The Xfinity Sales Professional promotes and sells XFINITY Residential products and services in assigned multi-dwelling unit properties and communities. The role focuses on door-to-door canvassing, targeted in-building sales activity, and selling at approved community, promotional, and sales events. The representative uses product knowledge and sales experience to meet sales goals, win back customers, and increase product penetration within assigned properties. The position requires independent planning and management of daily sales activity, customer engagement, and travel on foot over considerable distances in varying weather conditions. The role also requires nights, weekends, variable schedules, and overtime as needed.

Requirements

  • High School Diploma or GED.
  • 2–5 years of relevant work experience.
  • Ability to meet the role's physical requirements, including considerable door-to-door walking in varying weather conditions.
  • Ability to work nights, weekends, variable schedules, and overtime as needed.
  • Maintain required credentials or licenses where applicable.
  • Skills in adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

  • Promote and sell XFINITY Residential products through door-to-door canvassing in assigned MDU properties and communities.
  • Participate in and sell at assigned MDU and community sales events.
  • Use targeted in-building sales activations and high-traffic touchpoints to close sales and increase penetration in the assigned territory.
  • Maintain current knowledge of XFINITY Residential products, features, benefits, pricing, and campaigns.
  • Build customer rapport, assess customer needs, recommend solutions, and communicate the value of Xfinity products.
  • Independently plan daily sales activity, manage assigned turf, follow approved sales processes, and meet established sales goals.
  • Meet the physical requirements of the role, including walking and traveling door-to-door considerable distances in varying weather conditions.
  • Maintain required credentials or licenses where applicable.
  • Exercise independent judgment and discretion in matters of significance.
  • Maintain regular, consistent, and punctual attendance and work nights, weekends, variable schedules, and overtime as needed.
  • Perform other duties and responsibilities as assigned.
  • Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for company technology and products, collaborate as a team, participate in the Net Promoter System, drive results, and promote inclusion and diversity.

Benefits

  • Comcast benefits for eligible employees, with options and tools intended to support physical, financial, and emotional well-being.
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