Xfinity Event Field Sales Representative

Comcast•Grand Rapids, MI

About The Position

The Xfinity Sales Professional (XSP) promotes and sells XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. The role focuses on door-to-door canvassing, targeted in-building sales activity, and sales at approved MDU community, promotional, and sales events. The representative uses product knowledge and sales experience to meet sales goals, win back customers, and increase penetration within assigned properties. The XSP independently plans daily sales activity and manages an assigned territory while following approved sales processes. The position involves walking and traveling door-to-door for considerable distances in varying weather conditions, and may require nights, weekends, variable schedules, and overtime. The listed compensation includes base pay and targeted commission; sales compensation may offer additional earnings for exceeding targets.

Requirements

High school diploma or GED.
2–5 years of relevant work experience.
Ability to meet the physical demands of walking and traveling door-to-door for considerable distances in varying weather conditions.
Ability to work nights, weekends, variable schedules, and overtime as needed.
Maintain required credentials or licenses where applicable.

Responsibilities

Promote and sell XFINITY Residential products through door-to-door canvassing within assigned MDU properties and communities.
Participate in and sell at assigned MDU and community sales events.
Use targeted in-building sales activations and high-traffic touchpoints to close sales and increase property penetration within the assigned territory.
Maintain current knowledge of XFINITY Residential products, features, benefits, pricing, and campaigns.
Build customer rapport, evaluate customer needs, recommend solutions, and communicate the value of Xfinity products.
Independently plan daily sales activity, manage assigned turf, follow approved sales processes, and meet established sales goals.
Meet the physical requirements of the role, including walking and traveling door-to-door for considerable distances in varying weather conditions.
Maintain required credentials or licenses where applicable.
Exercise independent judgment and discretion in matters of significance.
Maintain regular, consistent, and punctual attendance and work nights, weekends, variable schedules, and overtime as needed.
Perform other duties and responsibilities as assigned.
Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for products and digital tools, work collaboratively, participate in the Net Promoter System, drive results, promote inclusion and diversity, and act ethically.