Facilitator (Wraparound)

VOLUNTEERS OF AMERICA SOUTH CENTRAL LOUISIANA•Lafayette, LA

12h•$19 - $20

About The Position

The Wraparound Facilitator is the primary contact for youth and families and uses a strength-based, family-centered, culturally competent approach to address the youth’s complex needs. The Facilitator partners with team members to develop and oversee an individualized Plan of Care, identify service providers and resources, facilitate Child and Family Team meetings, conduct home visits, and monitor authorized services. This position reports to the Wraparound Supervisor. The role coordinates care across behavioral health, education, child welfare, juvenile justice, and other systems; supports families in identifying strengths, needs, cultural values, and priorities; and works with providers, schools, agencies, community organizations, and natural supports. The Facilitator monitors progress and service delivery, updates the Plan of Care, promotes accessible and culturally appropriate services, and maintains required records and confidentiality. The position is full-time and non-exempt.

Requirements

Bachelor’s degree in a human services field; or a bachelor’s degree in another field plus at least two years of full-time experience in a relevant family, children/youth, or community service capacity.
Relevant alternative experience may substitute for a bachelor’s degree, subject to approval by LDH.
Maintain a valid Louisiana driver’s license.
Knowledge and experience in community-based services and support in the service area.
Experience working with youth and families in a community-based setting.
Comfort with computers and experience using Microsoft Office programs.
Understanding of wraparound principles and implementation.

Responsibilities

Facilitate a high-fidelity, individualized, coordinated, family-driven wraparound process for youth and families.
Coordinate care with behavioral health providers, waiver service providers, primary care physicians, the Family Service Organization, and other stakeholders.
Facilitate collaboration among youth, families, providers, and natural supports to build support systems and develop a Plan of Care consistent with National Wraparound Initiative standards.
Build trusting, professional relationships with youth, families, and providers.
Support families in identifying strengths, needs, cultural values, and priorities.
Identify and coordinate services across behavioral health, education, child welfare, juvenile justice, and other systems.
Track progress toward goals, monitor service delivery, and adjust the Plan of Care as needed.
Ensure services are accessible, culturally appropriate, and outcome focused.
Maintain accurate and timely records of meetings, plans, and progress notes in accordance with state, VOASCLA, and funding requirements.
Build and regularly update individualized Plans of Care based on family goals and strengths.
Partner with schools, agencies, community organizations, and natural supports to strengthen family networks.
Collaborate with the Wraparound Clinical Director and/or assessors to complete assessments and incorporate recommendations into the Plan of Care.
Encourage youth and families to celebrate progress and successes.
Guide Child and Family Team meetings in evaluating what is working and what needs adjustment.
Support team cohesion and satisfaction, fidelity to Wraparound principles, and resolution of disagreements, conflicts, or dissatisfaction.
Convene and facilitate Child and Family Team meetings at least monthly, or more frequently when needed.
Assist families in identifying team members.
Maintain confidentiality regarding client care, staff, and VOASCLA.
Participate in required training and development activities and perform other duties as assigned.