Wraparound Facilitator

BrightSpring Health Services•Bridgeport, WV

About The Position

StepStone Family & Youth Services provides trauma-informed, youth-centered services to children and families involved in foster care and community-based support programs. The Wraparound Facilitator coordinates individualized supports and services that promote safety, stability, family preservation, and long-term well-being. This role supports referral and intake processes, collaborates with treatment teams and community providers, and helps families identify strengths and resources to support positive outcomes. The position works closely with youth, caregivers, referral sources, and community agencies to ensure services are responsive, individualized, and focused on preserving family relationships whenever safely possible. The facilitator uses trauma-informed, strengths-based, and family-centered practices to help youth and families navigate emotional, behavioral, and environmental challenges.

Requirements

  • Bachelor’s degree in Social Work, Counseling, Psychology, or a related field.
  • Two years of post-college work experience providing direct services to children and families.
  • Knowledge of mental illness diagnoses and behavioral disorders in children.
  • Ability to collaborate closely with family members and professionals to develop and implement individualized plans of care.
  • Flexibility with schedule to meet with youth, families, and Wraparound Team members.

Nice To Haves

  • Bilingual skills, preferably Spanish.

Responsibilities

  • Consult regularly and as needed with the Program Manager.
  • Ensure contract compliance and oversight of program policies and procedures.
  • Participate in quality improvement activities.
  • Ensure documentation is thorough, accurate, and timely.
  • Ensure required pertinent data is collected and compiled.
  • Obtain and maintain proficiency certification to administer CANS assessments.
  • Build rapport and coordinate services with families and community social service providers.
  • Obtain needed reports and documents from external sources.
  • Plan and facilitate Wraparound Team meetings involving youth, family, and service providers.
  • Develop and implement individualized plans of care in collaboration with the Wraparound Team.
  • Identify and develop formal and informal services and resources available to youth, families, and the community.
  • Conduct home or site visits with youth and/or family in accordance with needs identified in the individualized Wraparound plan.
  • Track and monitor youth and family progress, adapt the Wraparound plan as needed, and document pertinent information promptly.
  • Produce written reports as needed.
  • Maintain client records in compliance with organizational goals and objectives and external regulatory guidelines.
  • Identify service gaps and collaborate with community stakeholders and existing service providers to resolve them.
  • Respond to client crises.
  • Attend trainings as needed to ensure quality service provision and fidelity to the Wraparound model.
  • Perform other duties as assigned.

Benefits

  • Competitive salary
  • Medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Company-paid basic life and AD&D insurance
  • Health Savings Account
  • 401(k) retirement plan
  • Supportive and collaborative team environment
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