Worldwide Sales Operations Representative - Hybrid AZ
About The Position
The Worldwide Sales Operations Representative supports the Worldwide Sales (WWS) team by executing initiatives that contribute to revenue growth across the company's global distribution channels. The role supports the smooth delivery of sales initiatives, maintains communication with hotels and partners, and assists with revenue-generating activities. It suits a detail-oriented, proactive person who is comfortable with administrative work and communicating directly with stakeholders. This is a full-time, 40-hour-per-week hybrid position based at the Global Operations Center in Phoenix, Arizona. Onsite work is required on Mondays, Wednesdays, and Fridays, with remote work available on Tuesdays and Thursdays. The schedule is Monday through Friday, 8:00 AM to 5:00 PM. The estimated starting pay is $17.70–$18.50 per hour, and the position is bonus eligible.
Requirements
- High school diploma or equivalent.
- Experience with outbound communication by phone and email in a professional setting.
- Strong organizational skills and the ability to manage multiple priorities simultaneously.
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
- Working knowledge of Excel functions such as VLOOKUP and Pivot Tables.
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Customer-focused mindset and proactive approach.
- Ability to work independently and collaboratively within a team.
- Adaptability in a fast-paced, evolving environment.
- Familiarity with AI-driven tools and technologies, or willingness to learn them.
Nice To Haves
- Prior experience in sales support, hospitality, or operations.
- Familiarity with distribution channels or hotel sales environments.
- Experience working with databases or CRM systems.
Responsibilities
- Execute strategies and initiatives designed to support Worldwide Sales revenue goals.
- Serve as a key communication link between Worldwide Sales Managers, hotels, and affiliates.
- Manage and respond to Worldwide Sales support inboxes, ensuring timely follow-up and resolution.
- Maintain and update Excel spreadsheets.
- Create reports using functions such as VLOOKUP and Pivot Tables.
- Manage databases.
- Conduct outbound calls to hotels to communicate revenue opportunities and promote awareness and participation in Worldwide Sales programs.
- Support internal processes that improve efficiency, organization, and sales effectiveness.
Benefits
- Bonus eligible.
- Hybrid schedule with remote work available Tuesdays and Thursdays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
