Sales Development Representative (Hybrid)

OpenTable • Chicago, IL

1d • Hybrid

About The Position

OpenTable is hiring a Sales Development Representative to support revenue growth by connecting with restaurant clients and presenting its reservation and guest management solutions. The role focuses on securing qualified appointments for the sales team, communicating product value, and building relationships with restaurant partners. It offers an opportunity to expand OpenTable’s network of restaurant partners and contribute to improved dining experiences. This is a hybrid role requiring two days in the office per week.

The position works with a global team across time zones. Most responsibilities may align with conventional business hours, but occasional communication outside regular working hours may be needed to collaborate with international colleagues, respond to restaurant partners, or address urgent matters.

Requirements

• At least 1 year of experience in sales development, business development, or a comparable outbound-focused role.
• Fluency in English for professional written and verbal business communications.
• A proven track record of generating leads, qualifying prospects, and meeting performance metrics.
• Proficiency in delivering compelling sales presentations and using fundamental selling techniques to drive engagement.
• Experience using customer relationship management (CRM) software to track and manage sales activity.

Nice To Haves

• Previous experience in the hospitality, technology, or SaaS industries.
• Deep understanding of the restaurant industry landscape and current market trends.
• Familiarity with modern sales productivity tools.
• A proactive approach to continuous improvement and creative problem-solving.
• Proximity to Chicago, Illinois.

Responsibilities

• Conduct targeted outbound prospecting across multiple channels to identify and engage potential restaurant partners.
• Educate prospects on how OpenTable’s solutions can optimize restaurant operations and elevate the guest experience.
• Qualify inbound and outbound leads to ensure a high-quality pipeline for Account Executives.
• Build and maintain trusted relationships with restaurant decision-makers.
• Collaborate with Account Executives on target-account strategies and ways to maximize conversion rates.
• Maintain accurate and up-to-date records of prospect interactions and pipeline progression using CRM software.

Benefits

• Work from (almost) anywhere for up to 20 days per year.
• Company-paid therapy sessions through SpringHealth.
• Company-paid subscription to Headspace.
• Annual company-wide week off.
• Paid parental leave.
• Generous paid vacation and time off for your birthday.
• Paid volunteer time.
• Development Dollars.
• Leadership development.
• Access to thousands of on-demand e-learnings.
• Travel discounts.
• Employee Resource Groups.
• Competitive retirement and health plans.
• Quarterly sales bonus.
• Flexible spending account.
• Life insurance.
• Paid sick leave, medical leave, bereavement leave, floating holidays, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed