Sales Development Representative Summer Internship (Hybrid)

KnowBe4 • Arlington, VA

4d • Hybrid

About The Position

KnowBe4 is hiring a paid Sales Development Representative intern for a 12-week summer program running May 24, 2027 through August 13, 2027. The hybrid position is open to candidates in the greater Washington, DC area and requires working in the Arlington, Virginia office four days a week, Monday through Thursday. Interns are responsible for arranging their own relocation, if needed, and lodging for the internship.

The intern will learn about KnowBe4’s products, systems, business operations, and sales strategies while gaining practical experience in a working sales organization. The role involves researching and preparing prospective accounts, learning and practicing sales prospecting conversations, contacting prospects to book demonstrations, and handing qualified leads to sales representatives. The intern will work alongside current Sales Development Representatives and interact with Account Executives.

The program includes company training and onboarding, professional development workshops, team-building activities, social events, and opportunities to learn from the CEO, senior executives, and sales leaders. Interns will receive training in the industry, KnowBe4, cybersecurity terminology, and sales processes, along with ongoing mentoring and on-the-job instruction.

Requirements

• Must be a junior or senior candidate.
• Degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration.
• Strong communication and empathy.
• Confidence and a positive attitude.
• Resilience and adaptability.
• Competitiveness and tenacity.
• Ability to work collaboratively as a team player.
• Good computer skills.

Responsibilities

• Map company structures and verify information to identify workable accounts.
• Identify appropriate contacts at workable accounts.
• Learn the critical elements of prospecting conversations in preparation for qualification calls.
• Role-play to practice conversation techniques, including mirroring, labeling, and objection handling.
• Make calls and send emails to prospects to generate demo bookings.
• Schedule demonstrations and hand off demo-ready leads to quota-carrying Sales Representatives.
• Organize, clean, prospect, and maintain the CRM database.
• Shadow Sales Development Representatives interacting with prospective customers.
• Listen to sales-call demonstrations by Account Executives at varying levels of tenure.
• Work with cross-functional sales teams to better understand KnowBe4’s business model.
• Attend scheduled professional development events for the intern program.
• Participate in on-the-job training related to prospecting and sales.

Benefits

• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses.
• Adoption assistance.
• Tuition reimbursement.
• Certification reimbursement.
• Certification completion bonuses.
• Company training, onboarding, and professional development workshops.
• Team-building activities and social events.
• Ongoing training and mentoring from sales leaders.

What This Job Offers

• Career Level: Intern