Sales Development Representative Summer Internship (Hybrid)
About The Position
KnowBe4 is hiring a Sales Development Representative Intern for its 12-week summer internship program, running May 24, 2027, through August 13, 2027. This paid hybrid internship is open to candidates in the greater Tampa Bay area and requires working in the Clearwater, Florida office four days per week, Monday through Thursday. The intern is responsible for relocation, if needed, and lodging for the internship. The intern will learn KnowBe4’s products, systems, business operations, and sales strategies while gaining hands-on experience with prospecting and sales development. Working alongside current Sales Development Representatives and Account Executives, the intern will research and clean account information, identify contacts, practice prospecting conversations, contact prospects, book demonstrations, and hand off qualified leads. The program includes company training and onboarding, professional development workshops, team-building activities, social events, and opportunities to learn from sales leaders. The internship is designed to help participants understand the sales roadmap, the information technology industry and security awareness training, the prospecting process, successful sales handoffs, and negotiation. Interns will apply classroom experience to practical sales work and develop skills in communication, time management, and workload management.
Requirements
- Must be a junior or senior candidate.
- Strong communication and empathy.
- Confidence and a positive attitude.
- Resilience and adaptability.
- Competitiveness and tenacity.
- Ability to work collaboratively as a team player.
- Good computer skills.
Nice To Haves
- Degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration.
Responsibilities
- Map company structures and verify information to identify workable accounts.
- Identify appropriate contacts within workable accounts.
- Learn the key elements of prospecting conversations in preparation for qualification calls.
- Role-play prospecting conversations, practicing mirroring, labeling, and objection handling.
- Conduct calls and send emails to book demonstrations.
- Schedule and hand off demo-ready leads to quota-carrying Sales Representatives.
- Organize, clean, prospect, and maintain the CRM database.
- Shadow Sales Development Representatives working with prospective customers.
- Listen to Account Executives’ sales-call demonstrations at varying levels of tenure.
- Work with cross-functional sales teams to better understand KnowBe4’s business model.
- Attend scheduled professional development events for the intern program.
- Complete on-the-job training in prospecting, sales practices, administrative disciplines, time management, and workload management.
Benefits
- Paid internship.
- Company-wide bonuses based on monthly sales targets.
- Employee referral bonuses.
- Adoption assistance.
- Tuition reimbursement.
- Certification reimbursement.
- Certification completion bonuses.
- Company training, onboarding, and professional development workshops.
- Team-building activities and social events.
- Ongoing training and mentoring from sales leaders.
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What This Job Offers
Career Level
Intern
