Sales Development Representative Summer Internship (Hybrid)

KnowBe4 • Arlington, VA

4d • Hybrid

About The Position

KnowBe4 is hiring a paid Sales Development Representative intern for a 12-week program running May 24, 2027 through August 13, 2027. This hybrid role is open to candidates in the greater Washington, DC area and requires working in the Arlington, Virginia office four days per week, Monday through Thursday. Interns are responsible for their own relocation and lodging, if needed.

The intern will learn KnowBe4’s products, systems, business operations, and sales strategies while gaining hands-on exposure to prospecting and sales in a working sales organization. The role involves researching and verifying prospective accounts, identifying appropriate contacts, practicing prospecting conversations, making calls and sending emails to book demonstrations, and handing qualified leads to quota-carrying Sales Representatives. The intern will work alongside Sales Development Representatives and interact with Account Executives.

The program includes company onboarding and training, professional development workshops and events, role-playing, on-the-job training, team-building activities, social events, and mentoring from sales leaders. Interns will also have opportunities to attend Ask Me Anything sessions with the CEO and senior executives, shadow sales representatives, and listen to Account Executive sales-call demonstrations.

Requirements

• Must be a junior or senior candidate.
• Must be pursuing a degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration.
• Strong communication and empathy.
• Confident and positive.
• Resilient and adaptable.
• Competitive and tenacious.
• Collaborative team player.
• Good computer skills.

Responsibilities

• Map company structures and verify information to identify workable accounts.
• Identify appropriate contacts within workable accounts.
• Learn critical elements of prospecting conversations in preparation for qualification calls.
• Participate in role-play to practice conversation best practices, mirroring, labeling, and objection handling.
• Make calls and send emails to book demonstrations.
• Schedule and hand off demo-ready leads to quota-carrying Sales Representatives.
• Learn to organize, clean, prospect, and maintain the CRM database.
• Shadow Sales Development Representatives working with prospective customers.
• Listen to sales-call demonstrations by Account Executives with varying levels of tenure.
• Work with cross-functional sales teams to better understand the KnowBe4 business model.
• Attend scheduled professional development events for the intern program.
• Apply negotiation skills and translate classroom experience into practical work.

Benefits

• Paid internship.
• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses.
• Adoption assistance.
• Tuition reimbursement.
• Certification reimbursement.
• Certification completion bonuses.
• Company training, onboarding, and professional development workshops.
• Team-building activities and social events.
• Training and mentoring from sales leaders.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed