Sales Development Representative Summer Internship (Hybrid)

KnowBe4 • New York, NY

4d • Hybrid

About The Position

KnowBe4 is hiring a paid Sales Development Representative summer intern for its 12-week internship program, running May 24, 2027, through August 13, 2027. The intern will learn KnowBe4’s products, systems, business operations, and sales strategies while gaining hands-on experience with prospecting in a working sales organization. The role includes exposure to real sales conversations, collaboration with current sales development representatives (SDRs), and interaction with the Account Executives who receive qualified leads.

The internship includes company training and onboarding, professional development workshops, team-building activities, and social events. Interns will also have opportunities to learn from sales leaders through ongoing training and mentoring, attend executive Ask Me Anything sessions, and apply classroom experience to practical sales work. The position is hybrid and open to candidates in the New York area; interns must work in the New York City office Monday through Thursday. Interns are responsible for relocation, if needed, and lodging for the duration of the internship.

Requirements

• Must be a junior or senior candidate.
• Degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration.
• Strong communication and empathy.
• Confidence and a positive attitude.
• Resilience and adaptability.
• Competitiveness and tenacity.
• Collaborative team-player approach.
• Good computer skills.

Responsibilities

• Map company structures and verify information to identify workable accounts.
• Identify and map appropriate contacts within workable accounts.
• Learn critical elements of prospecting conversations in preparation for qualification calls.
• Practice conversation best practices, mirroring, labeling, and objection handling through role-play.
• Make calls and send emails to generate qualified demo bookings.
• Schedule and hand off demo-ready leads to quota-carrying sales representatives.
• Organize, clean, prospect, and maintain the CRM database.
• Shadow SDRs working with prospective customers to develop conversation knowledge and skills.
• Listen to Account Executive sales-call demos from representatives with varying levels of experience.
• Work with cross-functional sales teams to better understand KnowBe4’s business model.
• Attend scheduled professional development events for the intern program.
• Participate in on-the-job training related to prospecting, sales practices, and administrative disciplines.

Benefits

• Paid internship.
• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses.
• Adoption assistance.
• Tuition reimbursement.
• Certification reimbursement.
• Certification completion bonuses.
• Company training, onboarding, and professional development workshops.
• Ongoing training and mentoring from sales leaders.
• Team-building activities and social events.
• Executive Ask Me Anything sessions.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed