Sales Development Representative Summer Internship (Hybrid)

KnowBe4 • Clearwater, FL

4d • Hybrid

About The Position

KnowBe4 is hiring a paid Sales Development Representative summer intern for a 12-week program running May 24, 2027 through August 13, 2027. The role is hybrid and open to candidates in the greater Tampa Bay area, with work required in the Clearwater, Florida office four days per week, Monday through Thursday. The intern is responsible for relocation, if needed, and lodging during the internship.

The intern will learn about KnowBe4’s products, systems, business operations, and sales strategies, and gain practical exposure to a working sales organization. Working alongside current SDRs and interfacing with Account Executives, the intern will research and prospect new accounts, develop sales conversations, conduct calls and emails, book demonstrations, and hand off qualified leads. The program includes onboarding, company and sales training, professional development workshops, mentoring, team-building activities, and social events.

Requirements

• Must be a junior or senior candidate.
• Strong communication and empathy.
• Confidence and a positive attitude.
• Resilience and adaptability.
• Competitiveness and tenacity.
• Collaborative team-player approach.
• Good computer skills.
• Degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration.

Responsibilities

• Map company structures and verify information to identify workable accounts.
• Identify appropriate contacts at workable accounts.
• Learn the key elements of prospecting conversations in preparation for qualification calls.
• Role-play conversation techniques, including mirroring, labeling, and objection handling.
• Conduct calls and emails to generate demo bookings.
• Schedule demonstrations and hand off demo-ready leads to quota-carrying Sales Representatives.
• Organize, clean, prospect, and maintain the CRM database.
• Shadow Sales Development Representatives engaging with prospective customers.
• Listen to sales demonstration calls conducted by Account Executives with varying levels of tenure.
• Work with cross-functional sales teams to better understand KnowBe4’s business model.
• Attend scheduled professional development events for the intern program.

Benefits

• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses.
• Adoption assistance.
• Tuition reimbursement.
• Certification reimbursement.
• Certification completion bonuses.
• Company training, onboarding, and professional development workshops.
• Team-building activities and social events.
• Ongoing training and mentoring from sales leaders.

What This Job Offers

• Career Level: Intern