Workplace Experience Coordinator

CBRE HV • Alpharetta, GA

11d

About The Position

The Workplace Experience Coordinator shapes the day-to-day workplace experience for employees and visitors. As the first point of contact at the site, the coordinator manages front-of-house services, including greetings, visitor management, event logistics, mail and supply coordination, and maintenance dispatch. Success means welcoming and assisting visitors and employees, keeping events on schedule, and resolving building issues proactively.

The role also coordinates workplace vendors and services, supports employee onboarding, and arranges recreational, dining, and business activities. It suits someone who enjoys a varied, unpredictable workday, can prioritize competing requests, and notices service or workplace needs before they become problems.

Requirements

• At least 2 years of experience in customer service, hospitality, or a workplace environment.
• Comfort using standard workplace and collaboration tools, including email, documents, spreadsheets, and scheduling.

Nice To Haves

• Experience in a corporate, hotel, or premium service environment.
• Familiarity with visitor management or workplace coordination tools.
• Comfort with event setup and vendor coordination.

Responsibilities

• Greet people entering the facility, issue visitor and parking passes, and apply security protocols.
• Answer telephone calls professionally.
• Acknowledge inquiries and complaints from employees, guests, and co-workers and provide professional solutions.
• Manage janitorial and maintenance work orders through completion.
• Coordinate mail services, office supply ordering, and employee onboarding.
• Coordinate with workplace service and goods vendors to maintain agreed service levels.
• Organize and manage on-site events, including space reservations, setup and teardown, and supply delivery.
• Arrange and confirm recreational, dining, and business activities on behalf of requestors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed