Workplace Experience Coordinator

True Anomaly • Long Beach, CA

10d • $65,000 - $90,000 • Hybrid

About The Position

True Anomaly is seeking an early-career workplace professional to support day-to-day operations at a company site. The coordinator reports initially to the Head of Non-Production Operations and receives day-to-day direction from the site Workplace Experience Lead. The role helps keep the workplace running smoothly, supports employees and visitors, and coordinates facilities services, vendors, events, and administrative processes. It offers the opportunity to learn the breadth of workplace operations in a high-growth, mission-driven environment, with a stated path to grow into a Workplace Experience Lead role.

Successful candidates will be located near Denver or Colorado Springs. The work environment is hybrid, although some work must be performed on site. The role may involve supporting production areas as needed. Candidates must meet applicable U.S. Government space technology export-authorization requirements.

Requirements

• 1–3 years of experience in office administration, facilities, hospitality, events, or a similar service-oriented role.
• Ability to manage multiple priorities, work independently, and follow through on details.
• Comfort coordinating with outside vendors and contractors and communicating clearly and professionally.
• Practical, hands-on problem-solving skills and willingness to be on your feet, set up rooms, move furniture, and lift up to 40 pounds.
• Strong written and verbal communication skills and a service-first mindset.
• Proficiency with Google Workspace or Microsoft Office and ability to quickly learn ticketing, procurement, and badge systems.
• Successful candidates must be located near Denver or Colorado Springs, and some work must be performed on site.
• Must be a U.S. citizen, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain required U.S. Department of State authorizations under applicable space technology export regulations, including ITAR.

Nice To Haves

• Experience in events or hospitality, including setup logistics and catering coordination.
• Familiarity with basic building systems such as HVAC, plumbing, or electrical, or prior exposure to facilities maintenance.
• Experience supporting secure environments or working in a technical, manufacturing, aerospace, or defense setting.
• Experience with CAFM or ticketing platforms such as ServiceNow, Jira, Fixit, or similar.
• Bachelor's degree or equivalent experience.

Responsibilities

• Serve as the first point of contact for workplace requests, triaging and resolving issues through the ticketing system and escalating when appropriate.
• Handle minor day-to-day facilities issues and maintain an accessible, current list of vendor, landlord, and emergency contacts.
• Coordinate with landlord property management and building engineers on repairs and maintenance, following up until issues are closed.
• Coordinate third-party vendors, including janitorial, culinary and snacks, groundskeeping, security, and pest control; monitor service quality, log issues, and verify completed work meets standards.
• Plan, set up, and break down workplace and company events, including all-hands meetings, team lunches, customer and executive visits, and onboarding sessions.
• Manage conference rooms, AV readiness, and common areas to keep them clean, stocked, and ready to use.
• Order and stock supplies, snacks, beverages, and office equipment; track inventory and flag budget variances to the Lead.
• Process vendor invoices, purchase requests, and purchase-order paperwork accurately and on time.
• Assist with badge and access requests, visitor management, mail and package handling, and new-hire desk and equipment setup in partnership with IT and Security.
• Support safety and compliance efforts, including emergency drills, evacuation wardens, first aid and AED checks, and basic incident reporting.
• Help maintain space and move data, including desk assignments, seating charts, and basic floor plan updates.
• Document processes and contribute to scalable standards as new sites open; occasionally support production areas as needed.

Benefits

• 100% company-paid medical, dental, and vision coverage for the employee and dependents, with HSA/HRA options.
• Flexible Time Off for exempt employees; accrued PTO of up to 25 days for non-exempt employees; 12 paid holidays; parental leave; and sick leave.
• Daily catered lunch and unlimited snacks for in-office employees.
• 401(k) retirement plan.
• Fitness reimbursement.
• Dog Fridays.
• Equity participation as part of total compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed