Workplace Experience Coordinator

CBRE HV • Dallas, TX

17h • Onsite

About The Position

As a CBRE Workplace Experience Coordinator, you’ll deliver a world-class customer service experience to employees and guests of a designated building. This role is part of the Workplace Experience function, which provides customer service to clients and visitors. The position performs defined duties using detailed methods and existing procedures, with limited discretion when solving straightforward problems.

Requirements

• High school diploma or GED.
• Up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products, such as Word, Excel, and Outlook.
• Strong organizational skills and an inquisitive mindset.
• Must be authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Serve as the first point of contact for people entering the facility; greet them, issue visitor and parking passes, and follow security protocols.
• Answer telephone calls professionally, create presentations, and speak to groups of varying sizes.
• Arrange and confirm recreational, dining, and business activities on behalf of requestors.
• Manage janitorial and maintenance work orders as needed; coordinate workplace services such as mail, office supplies, and onboarding.
• Respond professionally to inquiries and complaints from employees, guests, and co-workers, and provide solutions.
• Organize and manage on-site events, including reserving event space, setting up and tearing down rooms, and delivering supplies.
• Follow property-specific security and emergency procedures and notify appropriate parties to help ensure building safety.
• Coordinate with vendors that provide workplace goods or services.
• Explain detailed or complicated information within the team and follow directions from the manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED