Workplace Experience Coordinator

TCWGlobal•Austin, TX

5d•Onsite

About The Position

The Workplace Experience Coordinator helps create a welcoming, efficient, and engaging office environment. The role is the first point of contact for visitors and a resource for employees, overseeing daily office operations, providing administrative support, and coordinating workplace activities. The ideal candidate is proactive, organized, personable, comfortable handling varied responsibilities, and able to thrive in a fast-paced, people-focused environment. This is an onsite position in Austin, Texas, offered as an ongoing W2 contract for 30 hours per week. The schedule is Tuesday and Wednesday from 8 AM to 5 PM, and Monday, Thursday, and Friday from 10 AM to 2 PM. Pay is $29 per hour plus benefits. The work combines desk-based administration with moving throughout the office to manage supplies, greet visitors, and support meetings and events. The coordinator interacts regularly with employees, visitors, vendors, and leadership, and should be comfortable with standard office equipment, frequent interruptions, and occasional bending, reaching, kneeling, or using stairs. Some flexibility for additional hours or occasional early-morning or evening events may be needed.

Requirements

At least 2 years of experience in office coordination, administration, workplace operations, or a similar role.
Strong organizational skills and the ability to multitask, prioritize, and manage changing demands.
Excellent written and verbal communication skills and a friendly, professional demeanor.
Proficiency in Microsoft Office, including Outlook, Word, and Excel, and ability to learn new office management tools.
Comfort using AI tools to automate and improve workflows while maintaining accuracy and accountability.
Proactive, dependable, detail-oriented, and comfortable working independently.
Ability to handle confidential information with discretion and professionalism.
Comfort using standard office equipment and managing frequent interruptions.
Ability to occasionally bend, reach, kneel, or use stairs.

Responsibilities

Manage office supplies, inventory, equipment, and general upkeep.
Coordinate with building management, vendors, and service providers to address office needs.
Keep common areas, meeting rooms, and shared spaces clean, stocked, and welcoming.
Provide administrative support, including calendar management, meeting scheduling, travel arrangements, employee onboarding, and special projects.
Process incoming and outgoing mail, deliveries, and shipments, including scanning and routing documents to appropriate departments.
Greet visitors, answer calls, and act as a friendly, professional point of contact for employees and guests.
Coordinate office events, celebrations, team-building activities, and meeting logistics.
Support initiatives that foster a positive, collaborative, and engaging workplace culture.
Maintain accurate office records, invoices, receipts, and expense documentation.
Assist leadership and employees with day-to-day requests and administrative needs.
Identify opportunities to streamline processes and improve office efficiency.