Workplace Experience Coordinator
About The Position
The Workplace Experience Coordinator (described in the position summary as the Mailroom Coordinator) facilitates the flow of high-volume inbound and outbound packages, inter-office mail, and supplies in Ferragamo’s New York office. The role also coordinates general office care and maintenance throughout the day in keeping with the Brand Image. Responsibilities are divided among mailroom and shipping operations (40%), facilities and office operations (40%), and administrative, vendor, and reporting tasks (20%). The position supports the New York and New Jersey offices, including office supply restocking and serving as the facilities point of contact for both locations. The role normally follows a full-time, five-day-a-week schedule.
Requirements
- At least one year of mailroom or similar experience.
- Excellent communication skills.
- Strong attention to detail and excellent organizational skills.
- Computer skills, including email and postal and shipping systems.
- Flexibility and trustworthiness, and the ability to work in a fast-paced environment.
- Professional demeanor and a team-oriented approach, with the ability to work independently.
- Cellphones are not permitted in showrooms at any time.
- Ability to perform frequent moving, walking, talking, hearing, reaching, grabbing, and sitting; occasional stooping, kneeling, crouching, and climbing step stools and ladders.
- Ability to lift at least 25–75 lbs.
Responsibilities
- Sort and distribute inbound and outbound mail.
- Prepare domestic and international shipments using FedEx, UPS, and USPS.
- Coordinate messenger deliveries and sample shipments.
- Monitor shipping costs and postage compliance.
- Maintain shipment logs and standard operating procedure documentation.
- Distribute company communications.
- Maintain common areas, including conference rooms, pantry, showrooms, and copy areas.
- Restock office and canteen supplies for New York and New Jersey.
- Set up and break down events and catering.
- Coordinate with Cushman & Wakefield for building services.
- Handle minor repairs and facilities troubleshooting.
- Act as the facilities point of contact for New York and New Jersey.
- Support Brand Image standards throughout the day.
- Process vendor invoices, including those from Nespresso, ODP, Uline, and Amazon.
- Compile sustainability data for reporting across 55 stores and 12 months.
- Manage supply ordering systems.
- Review processes for cost savings.
- Coordinate email and documentation.
- Complete ad hoc reporting and special projects.
- Maintain regular and reliable attendance on a five-day-a-week schedule.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
