Workplace Experience Coordinator

True Anomaly•Denver, CO

7d•Hybrid

About The Position

True Anomaly is seeking an early-career workplace professional to support day-to-day site operations and provide a reliable employee experience. The position initially reports to the Head of Non-Production Operations and supports the site Workplace Experience Lead in daily work. The role covers workplace requests, basic facilities issues, vendor coordination, events, conference rooms, supplies, purchasing paperwork, access and visitor support, safety and compliance, and space and move data. The coordinator will document processes and help develop scalable standards as the company opens new sites, and may occasionally support production areas. The role offers an opportunity to learn the breadth of workplace operations, with a stated path to grow into a Workplace Experience Lead role. The position is hybrid, with some work required on site. Successful candidates will be located near Denver or Colorado Springs. The role involves hands-on work, including setting up rooms, moving furniture, and lifting up to 40 pounds. Base salary is $65,000–$90,000, with equity and benefits. Actual level and salary may vary based on job-related knowledge and skills, education, location, and experience.

Requirements

1–3 years of experience in office administration, facilities, hospitality, events, or a similar service-oriented role.
Ability to manage multiple priorities, work independently, and follow through on details.
Comfort coordinating with outside vendors and contractors and communicating clearly and professionally.
Practical, hands-on problem-solving skills and willingness to be on your feet, set up rooms, move furniture, and lift up to 40 pounds.
Strong written and verbal communication skills and a service-first mindset.
Proficiency with Google Workspace or Microsoft Office and ability to quickly learn ticketing, procurement, and badge systems.
Must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain required authorizations from the U.S. Department of State, to conform to U.S. Government space technology export regulations including ITAR.
Successful candidates will be located near Denver or Colorado Springs.
Some work must be done on site.

Nice To Haves

Experience in events or hospitality, including setup logistics and catering coordination.
Familiarity with basic building systems such as HVAC, plumbing, or electrical, or prior exposure to facilities maintenance.
Experience supporting secure environments or working in a technical, manufacturing, aerospace, or defense setting.
Experience with CAFM or ticketing platforms such as ServiceNow, Jira, Fixit, or similar.
Bachelor's degree or equivalent experience.

Responsibilities

Support the site Workplace Experience Lead in delivering a high-quality, reliable employee experience.
Serve as the first point of contact for workplace requests, triage and resolve issues through the ticketing system, and escalate when appropriate.
Handle minor day-to-day facilities issues and maintain accessible vendor, landlord, and emergency contact information.
Coordinate with landlord property management and building engineers on repairs and maintenance, following up until issues are closed.
Coordinate third-party vendors, including janitorial, culinary and snacks, groundskeeping, security, and pest control; monitor service quality, log issues, and verify completed work.
Plan, set up, and break down workplace and company events, including all-hands meetings, team lunches, customer and executive visits, and onboarding sessions.
Manage conference rooms, AV readiness, and common areas, keeping them clean, stocked, and ready to use.
Order and stock supplies, snacks, beverages, and office equipment; track inventory and flag budget variances to the Lead.
Process vendor invoices, purchase requests, and purchase order paperwork accurately and on time.
Assist with badge and access requests, visitor management, mail and package handling, and new-hire desk and equipment setup in partnership with IT and Security.
Support safety and compliance efforts, including emergency drills, evacuation wardens, first aid and AED checks, and basic incident reporting.
Help maintain space and move data, including desk assignments, seating charts, and basic floor plan updates.
Document processes and contribute to scalable standards as new sites open; occasionally support production areas as needed.

Benefits

100% company-paid medical, dental, and vision coverage for the employee and dependents, with HSA/HRA options.
Flexible Time Off for exempt employees.
Accrued PTO of up to 25 days for non-exempt employees.
12 paid holidays.
Parental Leave.
Sick Leave.
Daily catered lunch and unlimited snacks for in-office employees.
401(k) retirement plan.
Fitness reimbursement.
Dog Fridays.
Equity participation as part of total compensation.