Workplace Experience Coordinator

Panthalassa • Portland, OR

1d • $28 - $35 • Onsite

About The Position

The Workplace Experience Coordinator plays a vital role in enabling our team through high-touch, reliable service. You'll oversee the workplace hospitality programs that keep our teams fueled, supported, and ready to perform at their best. This includes maintaining shared spaces at a consistently high standard, and managing daily kitchen and food service operations. This is a hands-on role for someone who takes pride in serving others through excellence, consistency, and proactive follow-through — and who doesn't just execute routines but improves them. You notice what's off, you fix it, and you come back with a better way to prevent it next time. Your work helps create a workplace that feels cared for, organized, and ready for anything. Candidates should have strong interpersonal skills and be able to thrive in a creative, scrappy, and collaborative environment in which the best ideas change the company’s direction on a regular basis. Panthalassa’s work is hard, fast, and deeply technical. A well-run workplace is a force multiplier—removing friction, supporting focus, and helping teams operate at a high level. This role is essential to creating an environment where people feel cared for, supported, and able to execute.

Requirements

• Service-driven, observant, and take pride in running a space that helps people do their best work.
• Notice what's off before anyone else does — and fix it.
• Can move quickly without being sloppy, and balance urgency with quality.
• Don't just follow routines — improve them.
• Value feedback and constructive criticism as a means to raise the bar on everything you touch.
• 2+ years of experience in workplace operations, hospitality, events, facilities support, retail, or other high-touch service environments
• Comfortable operating independently in an onsite role with minimal day-to-day oversight
• Strong organizational habits and familiarity with checklists, inventory tracking, and digital workplace tools (email/chat, ticketing or task systems such as Atlassian)
• Familiarity with food safety best practices; Food Handler card a plus or willingness to obtain
• Ability to lift and carry supplies, move furniture, and be on your feet for extended periods
• Service-oriented with a strong sense of ownership for the quality of the workplace experience
• Proactive and observant — you anticipate needs rather than simply responding to requests
• A practical systems thinker who notices patterns, improves routines, and helps keep operations running smoothly
• Strong prioritization instincts and sound judgment in real time
• Clear communicator who follows through and takes accountability for outcomes
• Calm, capable, and adaptable in a fast-paced, evolving environment
• Detail-oriented and consistent — you care about the final 10% that makes a space feel polished and well run
• Physically present and hands-on; you enjoy being active throughout the day and supporting the team directly

Nice To Haves

• Food Handler card a plus or willingness to obtain

Responsibilities

• Perform regular visual sweeps and resets across shared spaces (kitchen, break room, gym, conference rooms, and common areas)
• Maintain readiness of all conference rooms and collaboration areas: clean, stocked, and continuously usable
• Maintain workplace presentation at a high standard, especially in high-use and visitor-facing areas
• Serve as a trusted onsite resource for day-to-day workplace needs, responding quickly and following through with discretion and good judgment
• Anticipate needs before they become blockers — supplies, cleanliness, functionality, readiness
• Identify recurring issues and propose improvements to routines, layouts, and workflows
• Support meeting setup and resets as needed, including quick turnarounds between sessions
• Provide ad hoc hospitality support as needs arise across the organization
• Coordinate service calls and maintenance for kitchen equipment and hospitality-related needs
• Maintain vendor relationships for food, beverage, and service providers; monitor quality and reliability
• Support expense tracking and reconciliation for hospitality-related purchases as needed
• Help create a welcoming, professional experience for employees, guests, and vendors.
• Assist with light administrative tasks such as mail distribution, shipping support, or vendor coordination when needed
• Keep the employee kitchen, dining areas, and coffee and beverage stations clean, stocked, and running smoothly throughout the day
• Maintain inventory of snacks, beverages, coffee, and food service supplies; prevent service disruption with proactive ordering
• Coordinate weekly company lunches and company-provided meals, including vendor scheduling, setup, breakdown, and cleanup
• Ensure food handling safety and cleanliness standards are consistently met
• Partner with the Office Manager to evolve the program as the company scales
• Set up and break down spaces for company events - from small team meetings, investor and client visits, to all-hands meetings
• Coordinate day-of logistics with vendors and stakeholders so things run smoothly - catering, AV, visitor badging, gifts.

Benefits

• Flexible paid time off
• Health insurance (the company pays 100% of gold-level PPO plan for full-time employees, their partners, and dependents)
• Dental insurance (the company pays 100% for full-time employees, their partners, and dependents)
• Vision insurance (the company pays 100% for full-time employees, their partners, and dependents)
• Disability insurance (the company pays 100% for a policy to provide long-term financial support if you become disabled)
• Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA
• Relocation assistance to facilitate your move to Portland (if needed)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed