Workplace Experience Associate

Agentio • New York, NY

9d • $70,000 - $80,000 • Onsite

About The Position

Agentio is hiring a Workplace Experience Associate to own the day-to-day operations of its New York City office as the company grows. Reporting to the VP of Finance & Operations, this person will partner with the People team and functional leads to turn workplace and culture direction into effective office operations and experiences. This is a build role: the associate will create the standards, systems, and routines needed to scale the office rather than simply maintain an established playbook.

The role covers office facilities and operations, workplace experience and events, office-side onboarding and IT support, vendor and budget management, and compliance and risk. The associate will manage everything from space planning and vendor relationships to food and beverage, equipment, communications, and practical day-to-day needs. The position is based in Agentio’s New York, NY office and requires working onsite five days a week. Occasional early mornings and evenings are expected around events and deliveries.

Requirements

• At least 2 years of experience in office management, workplace operations, facilities, or hospitality.
• Experience building a process, program, or system from scratch rather than only maintaining an existing one.
• Comfort with technology, including setting up laptops, troubleshooting conference rooms, and independently learning administrative consoles.
• Fluency with AI tools and eagerness to use them to work faster and cover more ground.
• A track record of keeping multiple moving parts on schedule.
• Strong judgment and comfort making decisions with incomplete information.
• Excellent communication skills and ability to build alignment across leaders and teams.
• Strong follow-through and attention to detail.
• Comfort with ambiguity and a changing office footprint.
• Ability to work in the New York office five days a week, with occasional early mornings and evenings around events and deliveries.

Nice To Haves

• Experience at a fast-growing technology company.
• Experience managing a budget or negotiating with vendors.
• Experience with workplace and IT tools such as Slack, Google Workspace, Okta, Brivo, or similar.

Responsibilities

• Own day-to-day operations of the NYC office, including facilities, security and access, supplies, mail and deliveries, and relationships with the landlord and building management.
• Establish operational standards and playbooks for the office that can support company growth.
• Plan and execute office space changes, including desk reconfigurations, expansion, or relocation, using headcount and utilization data.
• Partner with the People team and functional leads to plan and execute team events, offsites, all-hands meetings, and celebrations, including vendor coordination and day-of execution.
• Manage daily office experience, including food and beverages, snacks, the kitchen, and work and gathering spaces.
• Write workplace communications explaining office events, changes, and points of contact.
• Gather feedback about the workplace and translate it into improvements.
• Coordinate the office side of new-hire onboarding with People Ops, including seating, equipment, badges, and access.
• Provision, track, and manage laptops, peripherals, and office hardware; provide first-line support for Wi-Fi, conference rooms, printers, and AV.
• Administer workplace tools such as Slack, Google Workspace, and building access systems.
• Research, evaluate, and recommend workplace vendors; negotiate terms and manage contracts and renewals.
• Manage the workplace budget with Finance, including forecasting, expense tracking, and reporting.
• Ensure the office meets health, safety, and building compliance requirements.
• Create and maintain office emergency preparedness and business continuity plans.
• Handle practical office needs such as stocking snacks, managing deliveries, and troubleshooting the printer.

Benefits

• Flexible PTO.
• Comprehensive medical coverage through Aetna.
• Dental and vision coverage through Guardian.
• 401(k) retirement plan.
• $100 monthly lifestyle credit for shopping with Agentio brand partners.
• Daily lunches and snacks in the office.
• Dinner provided Monday through Thursday.
• Fully subsidized gold-tier Wellhub access, including options such as LifeTime, Barry’s, Solidcore, and Headspace.
• Gym in the building.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed