Workplace Experience Associate-Receptionist

The Millennium Group • New York, NY

6d • $20 - $22

About The Position

The Millennium Group is seeking a motivated, service-oriented Workplace Experience Associate-Receptionist to provide backup reception coverage and broad workplace, facilities, mailroom, and meeting support. The role helps maintain a clean, safe, organized, and functional workplace by coordinating maintenance requests, vendors, supplies, moves, deliveries, and conference room and event setups. It also provides basic troubleshooting for workplace and conference room equipment and coordinates with IT on workstation and equipment deployments.

Requirements

• Excellent customer service and interpersonal skills.
• General facilities background.
• Ability to lift and move up to 50 pounds and perform a two-person lift for items over 50 pounds.
• Familiarity with building procedures.
• Strong multitasking and prioritization skills and ability to work collaboratively as part of a team.
• Proficiency in Word, Excel, and PowerPoint.
• Ability to work overtime on short notice.
• Independent, proactive, and flexible approach, with ability to collaborate across functions.
• Strong written and verbal communication skills.
• Attention to detail and strong critical-thinking abilities.

Nice To Haves

• Hospitality experience.
• Maintenance experience.
• Experience in the entertainment industry.

Responsibilities

• Provide backup reception support and general workplace assistance.
• Open, track, and close ServiceNow tickets for maintenance requests.
• Conduct daily walkthroughs to identify cleaning, safety, and repair needs.
• Escort and coordinate vendors and maintain maintenance documentation.
• Maintain kitchens, pantries, and common areas; restock supplies and coordinate appliance repairs.
• Change copy machine toner as needed.
• Process inbound and outbound mail, packages, shipments, and other items using the receiving system.
• Assist with employee moves, including relocating furniture and personal items.
• Install nameplates, distribute keys, and prepare offices before move-ins.
• Assist with furniture deliveries, installations, repairs, and removal.
• Perform light maintenance, including hanging pictures, assembling furniture, and rearranging office setups.
• Support executive meetings and events with room setup, equipment, and food and beverage preparation.
• Set up tables, chairs, staging, and other equipment according to event diagrams.
• Maintain a clean, safe, and organized workspace and keep corridors and freight areas clear of debris.
• Report cleaning needs to appropriate vendors.
• Provide basic troubleshooting and setup support for workplace and conference room equipment.
• Coordinate with IT on workstation and equipment deployment needs.
• Support troubleshooting and setup of cable boxes and workplace equipment.
• Assist with conference room readiness and meeting support, including mounting TVs, speakers, and basic audio equipment.
• Perform other duties as assigned by the manager.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed